Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
20994 Discussions

GPU 3D process spike to 100% and CPU process stucks at 0,38Ghz

JuanAndrade
Beginner
92 Views

Hello people! I've recently purchased a branded new Lenovo ideapad slim 5 16IRL8 with intel processor core i7 13620H. While laptop is charging and I'm playing any game, FPS suddenly dropped down to 10 or 20 (when I usually play smoothly at 60+ fps), I've checked on task manager and I realized that 3D gpu process suddenly spikes from 20 or 30 to 100% and in that exact moment CPU process drops to 0,38 or less GHz for about one minute. After that CPU and GPU processes go back to normal. This issue happens only while laptop is charging, when I play using only battery power, it runs smoothly. I've already tried with different energy modes (inluiding maximum performance), also I reinstalled windows and checked for all updates, incluiding BIOS and drivers updates, all up to date.

Hope you can give me a hand on this. Thanks!

0 Kudos
2 Replies
sophie78
New User
75 Views

Can you try setting your power plan is to "High Performance" or "Ultimate Performance" when the laptop is plugged in.

0 Kudos
JuanAndrade
Beginner
72 Views

I actually did try with both options, but still the sme issue

0 Kudos
Reply