Game Support-Elden Ring Nightreign

[John_nai]

Recently updated to the newest Intel Iris Xe gpu 32.0.101.6795, which literally says that it has built-in Intel® Arc™ GPUs for Elden Ring Nightreign. Attempted to run the game and all it does is crash after a period of white screen. I then disabled the intel iris xe gpu and ran the game on only microsoft display adapter and the game launched perfectly fine, although I still can not run it due to poor fps. Is there anyone who can help me understand what's happening and whether there is a fix? 

My device is a laptop, 13th Gen Intel® Core™ i7-1355U

[Rin]

I facing the same issue but when i try to run the game on older version of iris xe graphics (v27) the game launche is just fine but as soon as i play the game there is a red tint on the charecter that im playing and also on the enemies as well.

[kanad3]

What fps did u have in the game and did that red tint make your gameplay harder by any means?

[Rin]

I get around 30 to 40 fps at 720p on low graphics and yeah im not able to play the game at all that red tint is all over my screen i was barely able to see my ingame character.

[ζㅌyl]

hello sorry for late reply,
this video might help tou.
https://youtu.be/-PCGksZmB5k
dont forget to turn off anti-cheat.

[Rin]

the dll injector u sent didn't workout for me. since the game is d3d12 the option to disable shader is not present on my special k.

btw im sharing some screenshot to show u how my game runs like the red tint im talking about.

[ζㅌyl]

have you tried other driver version or is this the only version that works? 

[Rin]

It only works on 27.20.100.8935
I also tried the latest one but my game crashes on launch

[Rin]

If only i could show you the screenshots its unplayable

[John_nai]

Can you link me to the download of version 27? I can’t seem to find it

[Rin]

27.20.100.8681

[DxCode]

what is your cpu series? can the 12 series downgrade to an older version

[Rin]

i5 11th gen 11300h idk about the 12 series

[DxCode]

series 12 can't downgrade to version 27.20.100.8935

[Rin]

I dont hv the link

[ζㅌyl]

https://www.techpowerup.com/download/intel-graphics-drivers/

heres the link, you can find it there

[Nugerah]

i can't install version 27 on my laptop

[DhannielM_Intel]

Hello John_nai, 

Thank you for posting in the community! I see that you’re discussing how to resolve the same issue, so let’s set the right expectations first.

The Intel graphics driver does not contain a built-in Intel Arc GPU. I’m curious where you might have seen this, as I checked the release notes, and there’s no mention of the Intel Iris Xe graphics driver including Arc GPU functionality.

Regarding the system requirements for Elden Ring: NightReign, the minimum GPU requirement is a GTX 1060 or RX 580 both of which are more powerful than Intel Iris Xe and better suited for handling the game’s demanding graphics. Additionally, the game requires at least 3 to 4 GB of VRAM, whereas Iris Xe relies on shared memory with RAM, making it unsuitable for running the game optimally.

I’d like to investigate further, so could you answer the following questions:

• What is the exact model of your laptop?
• Do other AAA games like Elden Ring exhibit the same issue?
• Have you tried performing a clean installation using DDU?
• Can you share your in-game graphics and display setting?

Furthermore, to gain a comprehensive understanding of your system, please use the System Support Utility (SSU). This tool will generate a text file compiling all your system information. You can follow the instructions at this link and send the text file here: Help Guide for the Intel® System Support Utility

Best regards,

Dhanniel M.

Intel Customer Support Technician

[ζㅌyl]

last of us part 2 ahh response

[ζㅌyl]

as of patch 1.01.1, nightreign still wouldn't fixes theit whitescreen crash issues, this may have something to do both the game and the drivers which i hope intel would release for iris xe

[PepoIRISXEl29]

Don't tell me man. You are having similar problems in the game than in the last of us part 2. They probably won't fix it (or fix it for Christmas) idk.