Game crashing on arc a770 le

[Himel]

I am facing valorant, farcry 6 and forza horizon crashig on my new arc a770 le 

[Andres_Intel]

Hello Himel,

Thank you for posting on the Intel®️ communities. I see that Valorant is crashing, I know how frustrating this can be, I am more than glad to help you.  

I see you are reporting crashes in three different games, please create a new thread for Farcry 6 and another for Forza Horizon 

To understand this issue in a better way, please answer the following questions: 

• Take a video of the issue, showing error messages in case there is one, if it is not possible let me know.
• Take a screenshot of the game settings, in case we need to replicate this issue.
• To know your hardware and software information, save and attach the report for the following tool Intel® System Support Utility for Windows (SSU), you can find the steps on the link How to get the Intel® System Support Utility Logs on Windows. 

Regards,  

Andres P. 

Intel Customer Support Technician 

[Andres_Intel]

Hello Himel,

Were you able to run the Intel® SSU?   

Let us know if you still need assistance.    

Best regards,   

Andres P.   

Intel Customer Support Technician

[Andres_Intel]

Hello Himel,

We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.  

Best regards, 

Andres P. 

Intel Customer Support Technician 

[Andres_Intel]

Hello Himel,

Before I close the case,  I would like to know if there are crash log reports, memory dumps, or something similar to help us investigate this issue, in case there is something, please provide us with those files.

Also, remember to take a video of the game settings, in case we need to replicate this issue and provide the Intel® SSU report.

Regards,  

Andres P. 

Intel Customer Support Technician 

[Andres_Intel]

Hello Himel,

Since we have not received response from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.  

Best regards, 

Andres P. 

Intel Customer Support Technician