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Glitching display on Acer Nitro V15

Breno7
초급자
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Hi. I have an acer nitro v15, ANV15-51-7037 for almost a year now, and for almost 2 weeks now my notebook started glitching like crazy and having stutterings. But when I'm playing a game, it works normally, without glitches os stuttering. I figured out that when i go to device manager and change the video adapter from Intel(R) UHD Graphics  to Microsoft Basic Display Adapter, it works fine. It gets a little slow, but no glitches or stuttering. I asked on reddit and someone said it could be a dying GPU. What can i do?

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AlHill
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First, you should not listen to someone on reddit.

Next, why are you not using your nvidia adapter?

Third, what processor model number do you have?  Have you updated your bios? What operating system are you using?

Have you updated your video driver?

 

Doc (not an Intel employee or contractor)
[CoPilot is a virus]

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Breno7
초급자
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I don't really know how to use nvidia adpater, i thought it should be using both, as it says .

The processor is an 13th Gen Intel(R) Core(TM) i7-13620H (2.40 GHz). I don't know how to update bios, but my windows update says I'm up to date. I'm using a Windows 11 Home version 24H2. 

 

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AlHill
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This is the latest driver for your processor graphics.

https://www.intel.com/content/www/us/en/download/864990/intel-11th-14th-gen-processor-graphics-windows.html

 

Contact Acer for help with their bios, and for using nvidia graphics.

 

Doc (not an Intel employee or contractor)
[CoPilot is a virus]

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