Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance and optimization
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Graphics card updated

Louise_M
Beginner
197 Views

Hello

I've updated my drivers but the tv/pc HDMI connection isn't working.

Please

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4 Replies
AlHill
Super User
195 Views

So the Intel support engineers can have more information about your system, Download, run, and save the results of this utility as a text file:
https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

Then ATTACH the text file using the instructions under the reply window ( Drag and drop here or browse files to attach ).

 

Doc (not an Intel employee or contractor)

Louise_M
Beginner
176 Views

Thanks there you go...

Louise_M
Beginner
170 Views

Intel says that the drivers are well updated but still having a problem connecting

David_G_Intel
Moderator
144 Views

Hello Louise_M

  

Thank you for posting on the Intel️® communities. 


We see that you tested the latest drivers from the Intel website and the OS is up to date. Because of the customizations included, we recommend that you use the drivers provided by HP*. You can contact HP* to use their customized drivers, verify that the firmware is up to date and HDMI port is working properly.

 

Regards, 

David G 

Intel Customer Support Technician 


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