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Graphics is Bugging Out!

Dhruv_2004
Beginner
626 Views

 

Hi,
I have a Intel i5-10300H CPU with integrated Graphics Intel(R) UHD Graphics and have a dedicated NVIDIA GTX 1650. I had reset my Laptop using the Windows 11 Reset. When I went to the Device Manager and I had Updated my Intel Integrated Graphics from there but, when I updated it, the windows when not Fullscreen starting blurring and glitching. I uninstalled the Graphics and then just kept the Integrated Graphics on the version after uninstalling it and have not updated it. Is there any fix to the mentioned problem? 

I have also attached a picture of how the screen glitched when not Fullscreen. Also this only happens to the borders of the window not Fullscreen and the application interface is not affected.

WhatsApp Image 2023-03-05 at 08.48.23.jpg

 

 

My Intel Graphics Driver Report is Given Below, I have generated it after uninstalling the Graphics Driver:


 


Report Date: Sunday, 05 March 2023
Report Time [hh:mm:ss]: 10:12:00 AM
Operating System: Microsoft Windows 11 Home Single Language 10.0.22621
IGCC Version: 1.100.4478.0
Language: en-IN
Physical Memory: 15.87 GB
Current Resolution: 1920x1080

 

Processor: Intel(R) Core(TM) i5-10300H CPU @ 2.50GHz
Processor Speed: 2496 MHz
GFX Driver Name: NVIDIA GeForce GTX 1650
Shader Version: NA
OpenCL* Version: NA
* Microsoft DirectX* *
Runtime Version: NA
Hardware-Supported Version: NA
Vendor ID: 10DE
Device ID: 1F99
Device Revision: A1
GFX Driver Version: 31.0.15.3118
Dedicated RAM: 4 GB
Shared RAM: 8 GB
Max Supported Displays: NA
GFX Vulcan:

 

GFX Driver Name: Intel® UHD Graphics
Shader Version: 5.1
OpenCL* Version: 0
* Microsoft DirectX* *
Runtime Version: 12
Hardware-Supported Version: 12
Vendor ID: 8086
Device ID: 9BC4
Device Revision: 05
GFX Driver Version: 27.20.100.9664
Dedicated RAM: 128 MB
Shared RAM: 8 GB
Max Supported Displays: 3
GFX Vulcan: 1.2.177
GFX GOP: 9.0.1105

 

* Devices connected to the Graphics Accelerator *


Active Displays: 1

 


* Digital Display 1 *

Display Name: Built-In Display
Display Type: Digital
Serial Number: -
DDC2 Protocol: Supported
Gamma: 2.2
Connector Type: DisplayPort


Maximum Image Size
Horizontal - 13.39 inches
Vertical - 7.48 inches


Supported Modes
1920 x 1080 (120p Hz)


Power Management Support
-


Raw EDID:
00 FF FF FF FF FF FF 00 09 E5 81 0A 00 00 00 00
1F 1F 01 04 A5 22 13 78 07 54 A5 A7 54 4C 9B 26
0F 50 54 00 00 00 01 01 01 01 01 01 01 01 01 01
01 01 01 01 01 01 47 79 80 18 71 38 60 40 30 20
36 00 58 C2 10 00 00 1A 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 00 00 FE 00 42
4F 45 20 43 51 0A 20 20 20 20 20 20 00 00 00 FE
00 4E 56 31 35 36 46 48 4D 2D 4E 58 31 0A 00 49

 


* Other names and brands are the property of their respective owners.

 

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Dhruv_2004
Beginner
563 Views

Hello DeividA_Intel,
Thanks for the Reply.

 

1. Yes, Driver Version 31.0.101.2115 is the one which gave me an issue and it even persisted on the default installation of the driver version.

 

2. The issue at the start was present with Google Chrome and VS Code, but slowly it only persisted in VS Code. It still was doing that glitchy thing when fullscreen and in windowed mode.

 

3. No

 

4. Yes

 

5. Yes

 

6. Unknown

 

7. Yes

Thanks for helping but, in the end I re-installed Windows using a USB Flash Drive instead of the Reset Function present in Windows. After performing a Clean Install, the problem has not appeared anymore. I personally think that when I performed the Windows Reset using the Reset Button in Windows, it might have corrupted a core file that can't be uninstalled or updated. Even though I performed both sfc /scannow and the DISM command which showed no corrupt files, I still think that there was something wrong in the core files.

 

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3 Replies
DeividA_Intel
Moderator
574 Views

Hello Dhruv_2004,  

  


Thank you for posting on the Intel® communities. I am sorry to know that you are having issues with the Intel® UHD Graphics for 10th Gen Intel® Processors.


  

In order to better assist you, please provide the following:  


1. Is the driver version 31.0.101.2115 the one that gave you the issue?

2. Is the issue present with any app that is not full screen or just with some of them?

3. Does the issue disappear when changes the affected app is from minimized to full screen?

4. Did you run all the Windows updates (including the optional ones)?

5. Is your BIOS up to date?

6. What is the brand and model name of your motherboards?

7. Did you perform a clean install of the Intel driver?

 


Best regards, 

Deivid A.  

Intel Customer Support Technician


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Dhruv_2004
Beginner
564 Views

Hello DeividA_Intel,
Thanks for the Reply.

 

1. Yes, Driver Version 31.0.101.2115 is the one which gave me an issue and it even persisted on the default installation of the driver version.

 

2. The issue at the start was present with Google Chrome and VS Code, but slowly it only persisted in VS Code. It still was doing that glitchy thing when fullscreen and in windowed mode.

 

3. No

 

4. Yes

 

5. Yes

 

6. Unknown

 

7. Yes

Thanks for helping but, in the end I re-installed Windows using a USB Flash Drive instead of the Reset Function present in Windows. After performing a Clean Install, the problem has not appeared anymore. I personally think that when I performed the Windows Reset using the Reset Button in Windows, it might have corrupted a core file that can't be uninstalled or updated. Even though I performed both sfc /scannow and the DISM command which showed no corrupt files, I still think that there was something wrong in the core files.

 

DeividA_Intel
Moderator
538 Views

Hello Dhruv_2004, 



Thanks for your response, I am glad to know that the issue was fixed by reinstalling the operating system.


I will proceed to close this thread. However, you can open a new one in case you need further support or if you face any issues with our products.



Regards,  

Deivid A.  

Intel Customer Support Technician 


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