Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
20621 Discussions

Graphics very slow: Intel UHD Graphics 620

TravelBKK
Beginner
3,420 Views

My PC is really lagging lately. Each click takes 2-10 seconds to respond. In the past I updated the graphics driver and had the same problem, so I rolled back and performance issue was fixed. I'm thinking I'm having a graphics driver problem.

Intel Core i5 8265U

Intel UHD Graphics 620

Driver 27.20.100.9749

Windows 10 64bit

Any help is greatly appreciated. Thank you!

Labels (1)
0 Kudos
1 Solution
megan3000
Valued Contributor I
3,395 Views

Is driver Driver 27.20.100.9749 the one causing the issue? That is a very old driver...
What is the model of your system? Haven't you tried the driver they provide? which is supposed to be customized for your system...

View solution in original post

0 Kudos
3 Replies
megan3000
Valued Contributor I
3,396 Views

Is driver Driver 27.20.100.9749 the one causing the issue? That is a very old driver...
What is the model of your system? Haven't you tried the driver they provide? which is supposed to be customized for your system...

0 Kudos
TravelBKK
Beginner
3,367 Views

This was the driver the system came with, I believe. I updated the driver using Intel Driver Support Assistant and it works now! Thanks.

0 Kudos
jenom
Beginner
2,514 Views

I just wanted to add that this is the correct solution. For whatever reason the Graphics Control Center would claim that the driver is up to date while still beeing on 27.20.100.9749. Updating as TravelBKK suggested installed the current driver with much better performance.

0 Kudos
Reply