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Graphics very slow: Intel UHD Graphics 620

TravelBKK
Beginner
4,221 Views

My PC is really lagging lately. Each click takes 2-10 seconds to respond. In the past I updated the graphics driver and had the same problem, so I rolled back and performance issue was fixed. I'm thinking I'm having a graphics driver problem.

Intel Core i5 8265U

Intel UHD Graphics 620

Driver 27.20.100.9749

Windows 10 64bit

Any help is greatly appreciated. Thank you!

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megan3000
Valued Contributor I
4,196 Views

Is driver Driver 27.20.100.9749 the one causing the issue? That is a very old driver...
What is the model of your system? Haven't you tried the driver they provide? which is supposed to be customized for your system...

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megan3000
Valued Contributor I
4,197 Views

Is driver Driver 27.20.100.9749 the one causing the issue? That is a very old driver...
What is the model of your system? Haven't you tried the driver they provide? which is supposed to be customized for your system...

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TravelBKK
Beginner
4,168 Views

This was the driver the system came with, I believe. I updated the driver using Intel Driver Support Assistant and it works now! Thanks.

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jenom
Beginner
3,315 Views

I just wanted to add that this is the correct solution. For whatever reason the Graphics Control Center would claim that the driver is up to date while still beeing on 27.20.100.9749. Updating as TravelBKK suggested installed the current driver with much better performance.

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