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HD Graphics 520 ultrawide monitor compatibility

Jay343
Beginner
4,134 Views

Hello,, I have a Lenovo Yoga 300 with integrated Intel HD Graphics 520. Lenovo does not provide any detailed monitor compatibility for this laptop, but the Intel specs indicate that the max resolution is 4096 x 2304. I've tested this laptop with an LG monitor running at 3880 X 1600 and it works fine (but only at 74hz refresh) with the Lenovo HDMI usb-c dongle.

My question is will it also work with a monitor running 5120 x 1440? Does the max resolution spec determine the max horizontal and max vertical? In other words, is 4096 the max horizontal, so 5120 is definitely out? Or, does it specify the max number of pixels, i.e. 4096*2304=9,437,184 and 5120*1440=7,372,800, so maybe it will work?

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18 Replies
megan3000
Valued Contributor I
4,117 Views

It may be supported... https://www.intel.com/content/www/us/en/support/articles/000056204/graphics.html

However, there are other things you need to consider... this doesn't depend only on the Graphics controller (hd 520)... the video input type, cables, and specs "oficially supported" by the computer can alter/set different specs...

For instance... I have a Lenovo laptop with 11th Gen and Iris Xe Graphics... despite the CPU-GPU supports HDMI 2.0, Lenovo decided to put an HDMI 1.4 port in this laptop... ( I don't understand why they do that...). The DP connection on the CPU supports 8K, but Lenovo "limited" the Display Port connectivity to 4K 60hz...

A friend has another laptop with 8th gen CPU... despite the CPU supports 4K 30hz, they limited the HDMI 1.4 port to a max resolution 1080p... (again, I don't know why they do that)

 

I understand Lenovo doesn't provide you with monitor compatibility... but I would suggest you ask them whether the system supports or not that resolution in their video inputs... (e.g.: Intel may say, yes we do support that, but Lenovo may say we don't...)

 

Megan ❤

Jay343
Beginner
4,055 Views

Thanks! That's very good info. Much appreciated!

David_G_Intel
Moderator
4,083 Views

Hello Jay343


Thank you for posting on the Intel️® communities. It's recommended that you contact the laptop manufacturer to confirm if this is supported by the laptop and if the monitor is compatible, we can check if your current processor/graphics support it but it could be limited by the motherboard ports and specifications (set by OEM). Please share with us more information:

  • Which monitor do you plan to use?
  • Which resolution and refresh rate do you plan to use?
  • Please explain the connections (ports/cables and if you're using any adapters/converters)
  • Is your system up to date? (OS, drivers, BIOS)
  • Intel® Graphics Command Center report (with the monitor connected)
    • Open the application 
    • "Support" > "System Diagnostic" > "Generate Report 
  • Provide the Intel® System Support Utility (Intel® SSU) results 


Regards, 

David G 

Intel Customer Support Technician 


David_G_Intel
Moderator
4,066 Views

Were you able to check the previous post?  

Let us know if you still need assistance.    


Best regards,  

David G.  

Intel Customer Support Technician  


Jay343
Beginner
4,059 Views

Thanks for your assistance!

The laptop is a Lenovo Yoga 900-13isk2, I think I bought it in 2016. The only native support for external monitors with this system is via DisplayPort over USB-C.  As I mentioned above, I have a Lenovo USB-C HDMI dongle, and it works well with a 38 in LG monitor running 3840x1600.

I don't have it yet, but I'm considering monitors like the Samsung LC49RG90SSNXZA I'm waiting to see if any Black Friday deals pop up. That will determine which monitor I choose.

The article that Megan referenced seems to indicate that the HD 520 chipset can support 5120x1440, but as she points out, Lenovo could have arbitrarily limited the resolution. I can't find any documentation on the Lenovo yoga 900-13isk2 that indicates that it will or will not work with that resolution, nor can I find anyone in Lenovo's technical support who knows.

I have been looking for a store that has one on display, but no joy. I guess I'll just have to buy one (from a dealer like Amazon or Costco with a generous return policy) and find out! 

Alx24
New Contributor II
4,051 Views

It is worth noting that there are more advanced connectors:

https://www.accellww.com/products/usb-c-to-hdmi-2-0-adapter

"USB-C to HDMI 2.0 Adapter"

https://www.startech.com/en-us/audio-video-products/cdp2dp

"USB C to DisplayPort Adapter - 4K 60Hz/8K 30Hz - USB Type-C to DP 1.4 HBR2 Adapter Dongle - Compact USB-C (DP Alt Mode) Monitor Video Converter - Thunderbolt 3 Compatible
4K 60Hz & 8K 30Hz | DP 1.4 | HBR2 | Thunderbolt 3 Compatible"

Alx24.

 

Alx24
New Contributor II
4,049 Views

Not only LENOVO

https://www.asus.com/Laptops/For-Home/Zenbook/Zenbook-Flip-S13-OLED-UX371-11th-Gen-Intel/techspec/

...

Display
13.3-inch, 4K UHD (3840 x 2160) 16:9 aspect ratio

...

I/O Ports
1x USB 3.2 Gen 1 Type-A
2x Thunderbolt™ 4 supports display / power delivery

////////////////////////////////////////////////////////////////////////////////
1x HDMI 1.4

////////////////////////////////////////////////////////////////////////////////

 

Alx24.

Alx24
New Contributor II
4,045 Views

It is worth noting that the standard DTD (Detailed Timing Descriptor) in the EDID of the monitor is designed for 8 + 4 = 12 bit values and the resolution values in it are limited to 4095:

https://en.wikipedia.org/wiki/Extended_Display_Identification_Data

...

EDID Detailed Timing Descriptor[8]
Bytes Description
0–1 Pixel clock. 00 = reserved; otherwise in 10 kHz units (0.01–655.35 MHz, little-endian).
////////////////////////////////////////////////////////////////////////////////
2 Horizontal active pixels 8 lsbits (0–255)
////////////////////////////////////////////////////////////////////////////////
3 Horizontal blanking pixels 8 lsbits (0–255) End of active to start of next active.
////////////////////////////////////////////////////////////////////////////////
4 Bits 7–4 Horizontal active pixels 4 msbits (0-15)
Bits 3–0 Horizontal blanking pixels 4 msbits (0-15)
////////////////////////////////////////////////////////////////////////////////
5 Vertical active lines 8 lsbits (0–255)
6 Vertical blanking lines 8 lsbits (0–255)
7 Bits 7–4 Vertical active lines 4 msbits (0-15)
Bits 3–0 Vertical blanking lines 4 msbits (0-15)
8 Horizontal front porch (sync offset) pixels 8 lsbits (0–255) From blanking start
9 Horizontal sync pulse width pixels 8 lsbits (0–255)
10 Bits 7–4 Vertical front porch (sync offset) lines 4 lsbits (0–15)
Bits 3–0 Vertical sync pulse width lines 4 lsbits (0–15)
11 Bits 7–6 Horizontal front porch (sync offset) pixels 2 msbits (0-3)
Bits 5–4 Horizontal sync pulse width pixels 2 msbits (0-3)
Bits 3–2 Vertical front porch (sync offset) lines 2 msbits (0-3)
Bits 1–0 Vertical sync pulse width lines 2 msbits (0-3)
12 Horizontal image size, mm, 8 lsbits (0–255 mm, 161 in)
13 Vertical image size, mm, 8 lsbits (0–255 mm, 161 in)
14 Bits 7–4 Horizontal image size, mm, 4 msbits (0-15)
Bits 3–0 Vertical image size, mm, 4 msbits (0-15)
15 Horizontal border pixels (one side; total is twice this) (0-255)
16 Vertical border lines (one side; total is twice this) (0-255)

and then in detail determined by the next DisplayID specifications for timings.

Resolution 5120 x 1440 not defined in VIC's of CTA-861-G.

Alx24.

Alx24
New Contributor II
4,039 Views

This monitor has:

120hz refresh rate - unattainable for your system

Display Port Version

1.4

HDMI Version

2.0

 

Alx24.

Alx24
New Contributor II
4,030 Views
Alx24
New Contributor II
4,022 Views

The DisplayID standard, which is used in 8K displays and TV's and probably here, has different versions.

Alx24.

Alx24
New Contributor II
3,970 Views

Doc:

https://m.media-amazon.com/images/I/B1kdGIJTHOS.pdf

Page:

https://www.samsung.com/us/business/computing/monitors/gaming/49-crg9-dual-qhd-curved-qled-gaming-mo...

Very interesting film:

https://www.samsung.com/us/business/support/resource-center/videos/connecting-monitors-with-usb-c-an...

"Connecting Monitors with USB-C and Daisy Chain"

https://www.youtube.com/watch?v=VRPxTscVkwQ

Connecting Desktop Monitors with USB type C and Daisy Chain | SBTV
63,936 views Jan 26, 2018

Samsung Business USA

Alx24.

Alx24
New Contributor II
3,957 Views

A question similar to yours with positive information and ways to connect was discussed recently.

https://community.intel.com/t5/Graphics/UHD-Graphics-with-no-120Hz-support-for-Ultrawide-5120x1440/t...

"UHD Graphics with no 120Hz support for Ultrawide 5120x1440"

Alx24.

 

Alx24
New Contributor II
3,945 Views

Page:

https://www.samsung.com/us/business/computing/monitors/gaming/49-crg9-dual-qhd-curved-qled-gaming-mo...

Next you can find the display driver

https://www.samsung.com/us/business/support/owners/product/CRG90-series-c49rg90ssn/

In .inf file "C49RG9xSS.inf" there is record

...

%C49RG9xSSdp%=C49RG9xSSdp.Install, Monitor\SAM0F9C

...

[C49RG9xSSdp.Install]
DelReg=DEL_CURRENT_REG
AddReg=C49RG9xSSdp.AddReg, 5120, DPMS

...

[5120]
HKR,,MaxResolution,,"5120,1440"

...

[C49RG9xSSdp.AddReg]
HKR,"MODES\5120,1440",Mode1,,"30-190,50-120,+,-"
HKR,,ICMProfile,0,"C49RG9xSS.icm"

...

For the computer's graphics system, it is very important to know the display parameters and according to
with this need for a very long time these data in the form of 128 byte blocks are transmitted
on a special line of the interface of the display when initializing graphics and are stored in the registry in the section

Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\DISPLAY ...

for each display separately further in the "Device Parameters" section in the "EDID" variable.
Before Windows 11, only the first block was saved and in Windows 11 and subsequent.
It can also be read by using windows "MSMonitorClass" and special
programs of Intel Corp., AMD Inc., NVIDIA Corp.

This EDID is appropriately handled by the display driver, and for a person it still needs to be decoded into understandable text, for which there are several programs for example edidreader.com (Not secure)

There is also a general library of EDID's in WWW

https://github.com/linuxhw/EDID

The "DigitalDisplay.md" file on this page contains a table with manufacturer names, model, display name, resolution

https://github.com/linuxhw/EDID/blob/master/DigitalDisplay.md

for which later in the section

https://github.com/linuxhw/EDID/tree/master/Digital

https://github.com/linuxhw/EDID/tree/master/Digital/Samsung

according to the above "SAM0F9C"

https://github.com/linuxhw/EDID/tree/master/Digital/Samsung/SAM0F9C

EDID/Digital/Samsung/SAM0F9C/
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277769C0651C
Regenerate by edid-decode 2021-10-03 (84ddf91553)
2 months ago
3E6F4621FB53
Regenerate by edid-decode 2021-10-03 (84ddf91553)
2 months ago
511580628E56
Regenerate by edid-decode 2021-10-03 (84ddf91553)
2 months ago
6BA12D5DFF54
Add 8537 EDIDs
2 months ago
D1009055FF83
Regenerate by edid-decode 2021-10-03 (84ddf91553)
2 months ago
D5D44F7C68D3
Regenerate by edid-decode 2021-10-03 (84ddf91553)
2 months ago

there are links to decoded edid's

https://github.com/linuxhw/EDID/blob/master/Digital/Samsung/SAM0F9C/277769C0651C

https://github.com/linuxhw/EDID/blob/master/Digital/Samsung/SAM0F9C/3E6F4621FB53

https://github.com/linuxhw/EDID/blob/master/Digital/Samsung/SAM0F9C/511580628E56

https://github.com/linuxhw/EDID/blob/master/Digital/Samsung/SAM0F9C/6BA12D5DFF54

https://github.com/linuxhw/EDID/blob/master/Digital/Samsung/SAM0F9C/D1009055FF83

https://github.com/linuxhw/EDID/blob/master/Digital/Samsung/SAM0F9C/D5D44F7C68D3

In the last four DisplayID blocks describe a 5K resolution that goes beyond
standard DTD (Detailed Timing Descriptor) ( 0-4095)

of type from first file with high frequency of this display: 120Hz, 100Hz, 60Hz


Block 2, DisplayID Extension Block:
Version: 1.2
Extension Count: 0
Display Product Type: Extension Section
Video Timing Modes Type 1 - Detailed Timings Data Block:
DTD: 5120x1440 119.970194 Hz 0:0 182.955 kHz 966.000000 MHz (aspect undefined, no 3D stereo, preferred)
Hfront 48 Hsync 32 Hback 80 Hpol P
Vfront 3 Vsync 10 Vback 72 Vpol N
DTD: 5120x1440 99.996237 Hz 0:0 150.994 kHz 797.250000 MHz (aspect undefined, no 3D stereo)
Hfront 48 Hsync 32 Hback 80 Hpol P
Vfront 3 Vsync 10 Vback 57 Vpol N
////////////////////////////////////////////////////////////////////////////////
DTD: 5120x1440 59.976879 Hz 0:0 88.826 kHz 469.000000 MHz (aspect undefined, no 3D stereo)
Hfront 48 Hsync 32 Hback 80 Hpol P
Vfront 3 Vsync 10 Vback 28 Vpol N
////////////////////////////////////////////////////////////////////////////////
Checksum: 0xf3
Checksum: 0x90


It is worth noting that the 60Hz frequency goes beyond HDMI 1.4 for 5K and requires a "DisplayPort" or USB-C connection.

Alx24.

David_G_Intel
Moderator
3,829 Views

Hello @Jay343


Were you able to check the previous posts?  

Let us know if you still need assistance or if you have any questions.

  

Best regards,  

David G.   

Intel Customer Support Technician  


Jay343
Beginner
3,739 Views

I got it working. Thanks to all for the information! It was enough for me to take a chance on the Samsung Odessey G9 49" monitor (for just under a thousand). It worked immediately with my desktop computer (as expected) which has an NVidia 2080 graphics card, but when I tried it with my Lenovo laptop and the Lenovo usb c HDMI adapter, no joy. It would get information from the monitor, showing it's full resolution of 5120x1440, but it went into a connect/disconnect loop, never actually showing an image on the new monitor. I tried a number of things, like connecting it with the laptop closed, changing the configuration to only use the external monitor, and also updating to the latest Windows 11 Intel graphics drivers. Nothing worked, except one thing. I discovered that if I connected to the laptop from the desktop using Windows Remote Desktop it displayed the full 5120x1440 resolution! So, the graphics interface is indeed capable of generating the required resolution. That gave me some hope that it could work with the right adapter.

I found this adapter with good reviews: Amazon.com: Cable Matters USB C to DisplayPort 1.4 Cable (USB-C to DisplayPort Cable, USB C to DP Ca... It arrived just a few minutes ago. It works!! When I plugged it in, it immediately showed a full screen image at 3840x1080, which was selected it as the "recommended resolution", but 5120x1440 was selectable, and it works fine.  The new monitor is now running directly off the laptop's built-in graphics via this new usb c to DisplayPort cable at 5120x1440 @ 60hz, while simultaneously displaying a 3200x1800 @ 60hz on the built-in display. 

 

I'm both amazed and mystified by this cable. It doesn't seem to have any electronics, so the monitor must be natively recognizing the alt mode signal? Anybody know how this works?

David_G_Intel
Moderator
3,654 Views

We are glad to know you found a solution, thank you for taking the time to share this fix, and hopefully, it may help other community members experiencing similar behavior. For higher resolutions is always recommended using high speed cables, no external adapters and checking with OEMs if the resolutions are supported. In some cases the processors can support higher resolutions but they are limited by laptop or OEM desktop specifications.

Since the thread is now solved, we will proceed to close it. Please keep in mind that this thread will no longer be monitored by Intel. Thank you for your understanding.   


Best regards, 

David G 

Intel Customer Support Technician 


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