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Hi everyone,
Windows update has just updated my HD4000 graphics driver to the newest version, 9.17.10.2867. I've created a profile with specialized color settings, but each time the computer starts or the monitor resumes from sleep, the driver automatically reverts to default settings. I have to manually activate the profile each time. I've also noted that the "YCbCr" setting doesn't seem to get saved with the profile I created, since each time I manually activate the profile, the YCbCr setting always reverts to off.
I never had any of these problems with the older graphic driver. Any ideas?
Thanks,
Curt
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Don't worry. I uninstalled the new driver and reinstalled the older one. Works flawlessly again!
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Hi Curt,
Are you running Windows 7 or Windows 8? Can you provide some information about your system as well please?
-Laptop/Desktop
-Make/Model
Thanks,
-Nic
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Hi there Nic,
Unfortunately, even after switching back to the previous driver, I'm still having the same problem
So, here's some information about my setup:
i7-3770
ASRock Z77 Professional mainboard
16GB 1600Mhz
Windows 7 Ultimate x64
Thanks,
Curt
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Thanks for the information. You may need to upgrade/update your BIOS. Check here and ensure you're using the latest version; http://www.asrock.com/support/download.asp?Keyword=Z77&Type=&Socket= Download Files form ASRock Inc.
Let me know if an update corrected the problem, or if you are still having the issue afterwards.
Thanks,
-Nic
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Well, took your advice and upgraded the BIOS. So far, so good. I've restarted and suspended the PC several times, and the correct color profile gets applied on each occasion. Seems to be working. Thanks!
Regards,
Curt
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Got some bad news. After getting this morning and resuming the PC, the same old problem came back and I ended up having to manually restore the default profile. Seems like upgrading the BIOS hasn't helped.
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Hi Curt, totally thought we had it with that! Are you running a multi-monitor setup?
Thanks,
-Nic
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Actually I am. Both my monitor and SONY TV are hooked up the motherboard - the monitor is the main display, the SONY is only used for watching films.
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The same problem. Desktop, i5 3570k, motherboard ASUS Sabertooth Z77, one-monitor configuration. After turning the monitor off-on, YCbCr became unchecked.
P.S. Sorry for bad english.
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Hi,
Same problem.
Desktop, i7 3770K, asus P8Z77, one-monitor configuration, hdmi connection
destop wakeup leads to YCbCr to became unchecked.
restart seems to put YCbCr back on.
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Same problem too...
i5-3570K
Windows 8
two-monitors configuration
hdmi connection
After turning the monitor off-on, YCbCr became unchecked.
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Hi,
Any news about this problem?
Did Intel succeed in charaterizing it ?
Thanks
Kulgan
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Curt, is this still an issue for you?
@Vitaliy & Kulgan, can you post dxdiag's for your systems? (Start -> Run -> dxdiag -> Save All Information -> Attach here!)
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Yes, this is still happening. Just got home and woke the PC out of sleep, and as usual, had to start the graphic utility to re-select the YCbCr setting. Without this setting, the colors look all washed out and faded, so I really can't work without it.
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nic, .txt files can't be attached here.
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You'll have to choose the option on the text box for "Advanced Editor" to see the "attach" option.
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Tested in three browsers, the "attach" button is missing in Advanced mode too.
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Sorry for the delayed response. Instead of attaching your dxdiag, just copy and paste the text into the box and submit .
Thanks,
-Nic
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------------------
System Information
------------------
Time of this report: 11/28/2012, 00:11:28
Machine name: TUF
Operating System: Windows 7 Максимальная 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120830-0333)
Language: Russian (Regional Setting: Russian)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 11/09/12 11:22:16 Ver: 17.08
Processor: Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz (4 CPUs), ~3.4GHz
Memory: 8192MB RAM
Available OS Memory: 7108MB RAM
Page File: 2459MB used, 11755MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode
------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.
--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
---------------
Display Devices
---------------
Card name: Intel(R) HD Graphics 4000
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics Family
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_0162&SUBSYS_84CA1043&REV_09
Display Memory: 1760 MB
Dedicated Memory: 1024 MB
Shared Memory: 736 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: BenQ V2400Eco (HDMI)
Monitor Model: BenQ V2400Eco
Monitor Id: BNQ7D02
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: HDMI
Driver Name: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumd32,igd10umd32,igd10umd32
Driver File Version: 9.17.0010.2867 (English)
Driver Version: 9.17.10.2867
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 9/28/2012 12:51:44, 12604416 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B78E66-4222-11CF-C078-C0A4B7C2C435}
Vendor ID: 0x8086
Device ID: 0x0162
SubSys ID: 0x84CA1043
Revision ID: 0x0009
Driver Strong Name: oem2.inf:Intel.Mfg.NTamd64:iIVBD0:9.17.10.2867:pci\ven_8086&dev_0162
Rank Of Driver: 00E02001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C
Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format...
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Thanks for providing that information. Unfortunately I've been recently informed that the current state of persistent YCbCr settings is not something that currently exists. Simply put, it is expected behavior. However, it has been brought up to the developers attention, and will quite possibly have a fix in the future with an updated driver. I will respond back here though when that happens.
Thanks,
-Nic
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