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Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
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HDMI DISPLAY STUCK 60HZ ARC A580

Degus2730
Beginner
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DISPLAY STUCK 60HZDISPLAY STUCK 60HZI just bought an ASRock Intel arc a580 graphics card and have installed the driver but my graphics card does not detect the 75hz refresh rate on my monitor and the maximum setting is 60hz. before I used the arc a580, I had used an nvidia gtx 750 graphics card using hdmi and the driver read 75hz on my monitor. but on the arc a580 graphics card it only reads 60hz, please provide a solution without having to use the display port because my monitor only uses hdmi.

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MUC
Valued Contributor III
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Unfortunately, I cannot reproduce the problem, but please try the following:

 

  • Download the EDID file attached
  • Download Custom Resolution Utility (CRU)
  • Run CRU.exe
  • Make sure the active EDID is ASUS VZ24EHE connected to your PC. If necessary, select from the drop down menu.

    MUC_1-1743117817146.png

    Please close CRU with OK and restart the computer.

Note:
All changes made with CRU can be undone if necessary by running "reset-all.exe" from the CRU download package and restarting the system. You can find more information about this tool on the linked page.

 

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