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HP Display Control Service Error

uhCrypto
Beginner
2,259 Views

I am receiving these errors, multiple times, on every start-up in relation to HP Display Control Service. I have tried searching for is in services but can't find it nor find it under apps.

 

Product: HP Display Control Service -- The device is not a supported system. Aborting installation.

 

Product: HP Display Control Service -- The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2753. The arguments are: DisplayControl, ,

 

Any idea's on how to fix them?

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5 Replies
HeroS_Intel
Moderator
2,164 Views

Hi uhCrypto,


Thank you for reaching out to the Intel Community Forum. Since this is an OEM (Original Equipment Manufacturer) device, please take into consideration that our support may be limited since we are not familiar with the technology, settings, customizations, custom drivers, and features that the OEM has designed and installed your system, nevertheless, I will do my best to assist you. To assist us in investigating the issue, please provide the following details:


  • What are the troubleshooting steps that you tried so far?
  • What brand and model is your computer - is it an HP system or a different manufacturer?
  • Have you recently installed or updated any Intel graphics drivers or Intel software packages?

 

Additionally, to gain a comprehensive understanding of your system, please use the System Support Utility (SSU). This tool will generate a text file compiling all your system information. You can follow the instructions at this link and send the text file here. Help Guide for the Intel® System Support Utility.

 

If you have any questions, please let us know. Thank you.


Best regards,

Hero Yuki S.

Intel Customer Support Technician


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HeroS_Intel
Moderator
1,936 Views

Hi uhCrypto,


I wanted to check if you had the chance to review the questions I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.


Best regards,

Hero Yuki S.

Intel Customer Support Technician


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HeroS_Intel
Moderator
1,821 Views

Hi uhCrypto,


I just wanted to follow up to see if you had a chance to review the information I posted. Your feedback at your earliest convenience would be greatly appreciated. Thank you.


Best regards,

Hero Yuki S.

Intel Customer Support Technician


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uhCrypto
Beginner
1,695 Views

Hi Hero,

 

Sorry for no responding, I also asked for support on the HP support site and they have assisted me on there. I forgot about this post so I apologise for wasting your time.

 

Thanks for your effort

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HeroS_Intel
Moderator
1,677 Views

Hi uhCrypto,


No need to apologize at all! I'm glad you were able to seek assistance with your manufacturer. Thank you for letting me know, and feel free to reach out if you need any help in the future. I will now proceed to close to close this thread. Please keep in mind that this thread will no longer be monitored by Intel. Thank you for your understanding.


Best regards,

Hero Yuki S.

Intel Customer Support Technician


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