Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
22654 Discussões

HP Pavilion 21 Flashing screen and Touch Screen

Tamiko
Principiante
211 Visualizações

Computer screen continuously flash and the touch screen no longer works.

0 Kudos
2 Respostas
kyla598ellis
Principiante
155 Visualizações

@Tamiko wrote:

Computer screen continuously flash and the touch screen no longer works.


Hello @Tamiko,
Driver issues, ghost touch, or hardware faults may cause screen flashing and touchscreen failure.
 Try these steps:
- Update or rollback graphics and touchscreen drivers
- Disable HID-compliant touchscreen in Device Manager
- Run hardware troubleshooter
- Calibrate touchscreen
- Check for Windows updates

If issue persists, hardware inspection may be needed.

Best Regards,
Kyla Ellis

AlHill
Superusuário
144 Visualizações

 Your processor is not supported by Windows 10:

https://learn.microsoft.com/en-us/windows-hardware/design/minimum/supported/windows-10-21h2-supported-intel-processors

 

You might want to try this driver:

https://www.intel.com/content/www/us/en/download/18369/intel-graphics-driver-for-windows-15-40.html

 

Doc (not an Intel employee or contractor)
[AI is the same as snake-oil]

Responder