Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
22649 Discussions

HP Pavilion 21 Flashing screen and Touch Screen

Tamiko
Beginner
114 Views

Computer screen continuously flash and the touch screen no longer works.

0 Kudos
2 Replies
kyla598ellis
New User
58 Views

@Tamiko wrote:

Computer screen continuously flash and the touch screen no longer works.


Hello @Tamiko,
Driver issues, ghost touch, or hardware faults may cause screen flashing and touchscreen failure.
 Try these steps:
- Update or rollback graphics and touchscreen drivers
- Disable HID-compliant touchscreen in Device Manager
- Run hardware troubleshooter
- Calibrate touchscreen
- Check for Windows updates

If issue persists, hardware inspection may be needed.

Best Regards,
Kyla Ellis

0 Kudos
AlHill
Super User
47 Views

 Your processor is not supported by Windows 10:

https://learn.microsoft.com/en-us/windows-hardware/design/minimum/supported/windows-10-21h2-supported-intel-processors

 

You might want to try this driver:

https://www.intel.com/content/www/us/en/download/18369/intel-graphics-driver-for-windows-15-40.html

 

Doc (not an Intel employee or contractor)
[AI is the same as snake-oil]

0 Kudos
Reply