- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Have a Razer Blade Stealth 13" with UHD 620 / MX 150 gfx.
Started with black screen follow by Blue Screen with Stop Code: VIDEO_TDR_FAILURE. What failed: igdkmd64.sys.
Tired fresh install of windows, problem persist.
Boot into safe mode and uninstall / delete drivers. Laptop boot up perfectly fine, the moment Windows Update kicks in and install the display drivers, black screen again.
look around various forums and trying their "fix" but can't seem to solve this issue.
Any inputs folks?
Link Copied
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Use only the drivers provided by the manufacturer of your device. And, contact the manufacturer for support. Your support and warranty is provided by the manufacturer.
Doc
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Tried both manufacturer's driver & intel drivers, same result
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
And, have you contacted the manufacturer for support?
Doc
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page