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VChur1
Beginner
113 Views

Hello! I have a notebook with Intel Core i5-3230M. I read in specs and this proccessor has GPU which could work with 3 monitors. I want to use laptop screen and two external monitors (connected to HDMI and DVI) but I can't do that.

Intel graphics control panel allows to work only with two displays simultaneously. https://drive.google.com/drive/folders/1HFUOx40bs4dFG58Hm3wO-2RKwdrzBWQe?usp=sharing

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2 Replies
AndrewG_Intel
Moderator
73 Views

Hello VChur1

 

Thank you for posting on the Intel® communities.

 

It is worth mentioning that your Intel® Core™ i5-3230M Processor comes with

Intel® HD Graphics 4000.

We would like to inform you that due to the Intel® HD Graphics 4000 has been discontinued, Intel Customer Service no longer supports inquiries for it, but perhaps fellow community members have the knowledge to jump in and help. You may also find the Discontinued Products website helpful to address your request. Thank you for understanding.

https://www.intel.com/content/www/us/en/support/discontinued-products.html 

 

You can verify this product's discontinuance status at the Support Options for Discontinued Intel® Graphics Products website:

https://www.intel.com/content/www/us/en/support/articles/000005733/graphics.html

 

Best regards,

 

Andrew G.

Intel Customer Support Technician

 

Note: Our support is only provided in English. We may not be able to translate screenshots attached to the thread. To better assist you, we use a translation tool embedded in this Intel Community.

n_scott_pearson
Super User Retired Employee
73 Views

Whether the three monitors can all be exposed simultaneously is dependent upon how the monitor ports were implemented in the laptop. It actually has nothing to do with and is not a bug in the Control Panel applet, which simply exposes whatever monitors are enumerated (i.e. no enumeration = no support). What is the exact model (full part number string please) of this laptop?

...S

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