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Beginner
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Hi, I have a HP Compaq 8000 Elite SFF PC and I'm trying to use the displayport to connect to my TV. I'm using a displayport to hdmi cable but my TV says No Signal and I cannot seem to figure out how to get it to work. My TV is a Samsung un32eh4003fxza

specs.png

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11 Replies
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Beginner
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Also, my graphics card is an intel(r) q45/q43 express chipset (microsoft corporation - WDDM 1.1)

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Super User
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Your processor does not provide graphics and is not supported on WIndows 10.

 

Download, run, and ATTACH the results of this utility:

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

 

Then, an Intel support engineer can assist you.

 

Doc

 

Doc (not an Intel employee or contractor)
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Super User
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Sorry, but the q45/q43 is not supported on windows 10. The driver you are using is the Microsoft generic driver. This is no support for this.

 

Doc

 

Doc (not an Intel employee or contractor)
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Beginner
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intel info.png

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Beginner
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Do I need to attach the detailed view?

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Super User
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No, knowing the processor, graphics chipset, and OS is all that is needed.

 

There is simply no support for your hardware.

 

Doc

 

Doc (not an Intel employee or contractor)
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Beginner
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So to get it to work I would need to do what exactly? By a new graphics card or what? New processor?

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Super User Retired Employee
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I would replace the whole rig. It is over 10 years old and simply not up to the task.

...S

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Beginner
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If I had the money to build my own pc I would. I have another tower but it has a virus and I'd have to wipe the whole thing and start it from scratch. One day, yes I'll get something better but for now this is what I've got. So can someone tell me what I would need to do to get my displayport to work. I'd just like to know how much it would cost me to do so... If I can buy something else for the same price then I'd do that but I'd just like to know what would need to be done to get it to work. Thanks in advance.

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Beginner
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Or if there's a way I can swap out the displayport thing and put in a hdmi port. I just need to know my options.

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Super User Retired Employee
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Well, you could try a DP-to-HDMI dongle, but that may just have same issue as your cable.

 

Let's back up for a second. Does the back of your PC look exactly like this:

 

HPCE8000SFFRear.jpg

That is, there are no cards plugged into the (4) slots on the left? Hine: it there is a graphics card here, the DisplayPort connector will be disabled.

 

Have you looked into using the VGA port to connect to the TV? For example, you could use a device like this: https://www.amazon.com/Adapter-AMALINK-Stereo-Channel-Converter/dp/B01JRXHWQA. It can even take in the speaker output (i.e. connect it to the green port on the back of this PC) and send this to the HDMI-based TV.

 

Hope this helps,

...S

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