Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
21387 Discussions

Hi. I have a very irritating issue. My laptop's brightness changes as the background (wallpaper, browsers, etc.) varies. The darker the backgroud is, the lower brightness I experience. But when the background gets brighter, display brightness increases.

MMath22
Beginner
‎03-12-2020 03:24 AM
585 Views

The level of brightness, however, doesn't change. So I ask for help. BTW, it is Intel(R) Graphics Driver 620. In addition, I even resetted and reinstalled windows 10 again. But it didn't help.

0 Kudos

Link Copied

1 Reply
AlHill
Super User
‎03-12-2020 03:39 AM
493 Views

Download, run, and ATTACH (using the paperclip) the results of this utility:

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

 

Then, an Intel support engineer can assist you.

 

Doc

 

0 Kudos
Copy link
Reply

Community support is provided Monday to Friday. Other contact methods are available here.

Intel does not verify all solutions, including but not limited to any file transfers that may appear in this community. Accordingly, Intel disclaims all express and implied warranties, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, as well as any warranty arising from course of performance, course of dealing, or usage in trade.

For more complete information about compiler optimizations, see our Optimization Notice.