Hi all, I updated my ASUS Z-170 P with the INTEL 530 graphics card and now I can't find the control center to setup my dual monitors. It used to be a right click away. Can anyone help me find this? Thanks Paul

[pdavi20]

Win 10

[Max44]

Right-click any empty area of your desktop, and then click Screen resolution. (The screen shot for this step is listed below.) 2. Click the Multiple displays drop-down list, and then select Extend these displays, or Duplicate these displays.

[LeonWaksman]

Hello @pdavi20​ ,

1. You probably looking for Intel Graphics Control Panel (IGCP). In the latest Graphics Drivers, the IGCP was replaced by Intel Graphic Command Center (IGCC). You will not fing the IGCC on desktop menu. Rather look in Start Menu, under letter "I".
2. However if you want to work again with IGCP, you may download it from Microsoft Store and also dispatch from Start Menu under letter "I".

Leon

[pdavi20]

So, I've been trying for 2 days to get the IGCC installed. First had problems with Microsoft Bing. Then found the downloads here,but it keeps telling me my operating system isn't supported? Win 10 all up to date. Tried running as administrator with no luck. Not sure what to try next if anyone has any ideas. Thanks Maxx but that option doesn't show up. Lwaksman, thanks for the reply.

paul

[pdavi20]

FYI, While searching the forum I found instructions on clean install, no luck.

paul

[AndrewG_Intel]

Hello pdavi20

Thank you for posting on the Intel® communities.

We are checking this thsread and we would like to know if you still need assistance. If you do, please provide the following information:

1- Details of the steps or link with the clean installation process you found and followed.

2- DxDiag* report following these steps:

• In the keyboard, press WinLogo key + R.
• In the Run box please type dxdiag and hit Enter.
• Click on Save All Information.
• Open the report.
• Use the option "save all information" to save the .TXT file.
• Attach the report .TXT file to this thread. 

Note: To attach a file, you must click the “Attach” option on the bottom left-hand corner of the response box.

Regards,

Andrew G.

Intel Customer Support Technician

[pdavi20]

Thank you Andrew, Here is the link

Intel i7-8770/Intel Graphics 630. After installing the new DCH driver the Intel Graphics Control Panel no longer opens and Quicksync fails to initialize. - Intel® Community Forum

Attached is the dxdiag

paul

[AndrewG_Intel]

Hello pdavi20

Thank you for your response.

I have checked the report and I noticed that there are being detected 2 displays and the video output detected is HDMI in both cases. Just to make sure, Are you using straight-through connections or any type of adapters? Please provide more details.

Also, I checked the link of the forum and I couldn't find a similar clean driver method as the one I am thinking of. Since the system is running one of the previous DCH drivers (25.20.100.6618), I would like to recommend the following steps below using the latest generic driver from Intel since I noticed there are no DCH drivers on Asus website* but only legacy drivers:

Before starting this process, make sure Windows is fully updated.

1-  Download the latest DCH Intel HD Graphics 530 driver version 26.20.100.7870 and save it on the computer.

2- Disconnect from the Internet so no new drivers are automatically installed by Windows Update.

3- Uninstall any graphics driver and the Intel Graphics Control Panel and/or Intel Graphics Command Center (if they are present) from Windows® >> Apps & Features.

4-  Restart the computer.

5-  Confirm in Device Manager > Video Adapters the controller is listed as "Microsoft Basic Display Adapter" >> if not, repeat steps 2 through 4.

6- If the adapter continues to be listed as "Intel HD Graphics" or similar in Device Manager, and no other Intel Graphics driver is listed under "Programs and Features" for removal, then it means Windows has switched to a previously installed Legacy driver. At this point we can remove Legacy drivers from Device Manager:

6.1- Right-click on 'Intel HD Graphics' or similar, and select 'Uninstall Device'

6.2- In the pop-up window make sure 'Delete the driver software for this device' is checked.

6.3- Click on 'Uninstall'.

6.4- Restart. (Repeat steps 6.1 through 6.4 until the device gets listed as "Microsoft Basic Display Adapter")

7- Install the DCH driver that was downloaded in step 1.

8- Restart the computer.

9- Reconnect to the Internet.

10- If needed, download the Intel® Graphics Command Center from the Microsoft Store.

Please let us know the outcome of the steps.

Regards,

Andrew G.

Intel Customer Support Technician

*Links to third-party sites and references to third-party trademarks are provided for convenience and illustrative purposes only. Unless explicitly stated, Intel® is not responsible for the contents of such links, and no third party endorsement of Intel® or any of its products is implied.

[AndrewG_Intel]

Hello pdavi20

We would like to know if you were able to perform the steps recommended in our previous post. Please feel free to share the outcome of the steps and to let us know if the issue is solved.

Regards,

Andrew G.

Intel Customer Support Technician

[AndrewG_Intel]

Hello pdavi20

We have not heard back from you, so we will close this inquiry. If you need further assistance, please post a new question.

Regards,

Andrew G.

Intel Customer Support Technician