Horizontal flickering lines on top of the screen

[Vedarutvija]

Hi, I recently installed 1TB SSD from service center. He installed windows on SSD without removing OS from HDD, then after 3 days my screen got horizontal flickering lines on the top. And then I erased everything and installed Ubuntu again the flickering of screen started After i setup everything, then I opened hardware removed SSD and mounted it back by discounting and connecting the battery. Then when its normal back after, and when i was watching a video the screen got stuck and the same word started repeating again and again. I'm not understanding whats wrong with the system can some one please help? is there something wrong with bios setup.

[Soumya_M_Intel]

Hi Vedarutvija,

Thanks for posting your concern on the forum. Since your query is related to Intel® SSD, we are moving this topic to the 'Intel® Solid State Drives' community for further assistance.

Have a nice day ahead.

Regards,

Soumya

[David_G_Intel]

Hello Vedarutvija

Thank you for posting on the Intel️® communities. Please share with us the following:

• Model of the Intel product
• Pictures of the problem
• Intel® System Support Utility (Intel® SSU) results 
  • Download the Intel SSU https://www.intel.com/content/www/us/en/download/18895/26735/intel-system-support-utility-for-the-linux-operating-system.html
  • Open the application and select "Everything" click on "Scan" to see the system and device information. By default, Intel® SSU will take you to the "Summary View".  
  • Click on the menu where it says "Summary" to change to "Detailed View".  
  • To save your scan, click on "Next", then "Save".  

Regards, 

David G 

Intel Customer Support Technician 

[David_G_Intel]

Were you able to check the previous post?  

Let us know if you still need assistance.    

Best regards,  

David G.  

Intel Customer Support Technician  

[David_G_Intel]

We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.  

Best regards,  

David G. 

Intel Customer Support Technician