Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
20493 Discussions

How can I temporarily disable igfxext.exe

Sompost
Beginner
2,846 Views

A few days ago, my laptop (Dell Inspiron 5767) became sluggish and unresponsive, CPU is constantly at or above 65%, cooling fan blasting at full power, etc. etc.

It appears that the system attempts to start repeatedly and incessantly the process igfxext.exe which dies after a few moments. There are always at least 10 instances running. For instance, if I do a taskkill, I get the following:

C:\WINDOWS\system32>taskkill /f /im igfxext.exe
SUCCESS: The process "igfxext.exe" with PID 5512 has been terminated.
SUCCESS: The process "igfxext.exe" with PID 18340 has been terminated.
SUCCESS: The process "igfxext.exe" with PID 1768 has been terminated.
SUCCESS: The process "igfxext.exe" with PID 8440 has been terminated.
SUCCESS: The process "igfxext.exe" with PID 15440 has been terminated.
SUCCESS: The process "igfxext.exe" with PID 3904 has been terminated.
SUCCESS: The process "igfxext.exe" with PID 17576 has been terminated.
SUCCESS: The process "igfxext.exe" with PID 16984 has been terminated.
SUCCESS: The process "igfxext.exe" with PID 13076 has been terminated.
SUCCESS: The process "igfxext.exe" with PID 18320 has been terminated.
SUCCESS: The process "igfxext.exe" with PID 5204 has been terminated.
SUCCESS: The process "igfxext.exe" with PID 14492 has been terminated.
SUCCESS: The process "igfxext.exe" with PID 8464 has been terminated.
SUCCESS: The process "igfxext.exe" with PID 6752 has been terminated.

A moment later, 10 more instances are running, etc., ad infinitum.

There must be a way to stop this madness.

Thanks for any suggestions.

0 Kudos
1 Solution
Sompost
Beginner
2,842 Views

I just killed TrueColorALS.exe and the problem disappeared.

 

The miracle of software...

 

View solution in original post

0 Kudos
2 Replies
Sompost
Beginner
2,843 Views

I just killed TrueColorALS.exe and the problem disappeared.

 

The miracle of software...

 

0 Kudos
David_G_Intel
Moderator
2,778 Views

Hello Sompost

  

Thank you for posting on the Intel️® communities. 

 

We are glad to know you found a solution, thank you for taking the time to share this fix, and hopefully, it may help other community members experiencing similar behavior. We will close this thread now. 

If you need any additional information, please submit a new question as this thread will no longer be monitored. 

 

Regards, 

David G 

Intel Customer Support Technician


0 Kudos
Reply