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How to connect 2 ext. screens on my Laptop (Intel IRIS Xe Graphics) - 1 via HDMI & 1 via USB C?

DomKel
Beginner
510 Views

Hi

I have recenlty bought a Lenovo laptop with an Intel IRIS Xe Graphics card & i can only plug one external screen to my laptop via the HDMI connector - however, when i plug my second external screen via the USB-C plug, it does not work - 

Can you please help me sorting this out?

 

thanks a lot

d.

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3 Replies
Jean_Intel
Moderator
490 Views

Hello DomKel,

 

Thank you for posting on the Intel️® communities. 

 

To have a better understanding of your issue, please provide me with the following:

  • When did the issue start?
  • Have you confirmed that this monitor works on another system?
  • Can you try using another USB C cable?
  • What is the model of the Monitor you are using?
  • Are you using a straight cable connection on the monitors?
  • Create a report using the Intel®️ System Support Utility (Intel®️ SSU) 

 

Best regards,

Jean O. 

Intel Customer Support Technician


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Jean_Intel
Moderator
476 Views

Hello DomKel,


I hope you are doing fine.


Were you able to check the previous post?

Let us know if you still need assistance.


Best regards, 

Jean O.  

Intel Customer Support Technician


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Jean_Intel
Moderator
459 Views

Hello DomKel,

 

I hope you are doing fine.

 

I have not heard back from you. So we will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored.

 

Best regards.

Jean O.

Intel Customer Support Technician.


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