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How to connect X201 laptop to Dell U2419H monitor?

MantaOwner
Beginner
210 Views

I have a X201 laptop and X200 dock which has VGA and DP (Displayport) connectors, I bought a new Dell U2419H monitor and when connecting X200 dock to the monitor with DP cable I get "No DP signal from your device" message. In Dell monitor's user manual it says:

" Verify which DP standard (DP 1.1a or DP 1.4) is your
Graphics Card certified to. Download and install the
latest graphics card driver.
• Some DP 1.1a graphics card cannot support
DP 1.4 monitors. Go to OSD menu, under Input
Source selection, press and hold DP select
key for 8 sec to change the monitor setting from
DP 1.4 to DP 1.1a. "

Where can I find DP standard information for X201? X201 has the following specs:

"BIOS

Version
Ver 1.00PARTTBLx
Date
8/23/2010
Motherboard
Manufacturer
LENOVO
Model
3680VH5
Version
Not Available
Operating System
Edition
Microsoft Windows 10 Pro (64-bit)
Version (Build)
2009 (10.0.19042)"

 

"Processor

Intel® Core™ i5 CPU M 520 @ 2.40GHz

Graphics

Intel® HD Graphics

  • Driver Details
  • ProviderIntel Corporation
  • Version8.15.10.2900
  • Date11/26/2012
  • Device Details
  • Adapter CompatibilityIntel Corporation
  • Video ProcessorIntel® HD Graphics (Core i5)
  • Resolution1280 x 800
  • Bits Per Pixel32
  • Number of Colors4294967296
  • Refresh Rate - Current60 Hz
  • Refresh Rate - Maximum60 Hz
  • Refresh Rate - Minimum50 Hz
  • Adapter DAC TypeInternal
  • Adapter RAM3.68 GB
  • AvailabilityRunning at full power
  • StatusThis device is working properly.
  • LocationPCI bus 0, device 2, function 0
  • Device IdPCI\VEN_8086&DEV_0046&SUBSYS_215A17AA&REV_02\3&21436425&0&10"

Probably X201 is just too old and it's not compatible with the new Dell monitor.

Is there a way to connect it to this Dell monitor (using VGA?) or should I buy a X260 instead, how can I check that X260 is compatible as there are many versions available of X260?

 

Tõnu

0 Kudos
3 Replies
Alberto_R_Intel
Moderator
198 Views

MantaOwner, Thank you for posting in the Intel® Communities Support.


Just to let you know, the Intel® Core™ i5-520M Processor is under the status of End Of Interactive Support / Discontinued as you can see in the following link:

https://ark.intel.com/content/www/us/en/ark/products/47341/intel-core-i5-520m-processor-3m-cache-2-4... 


So, even though Intel® technical support will no longer be provided for these kinds of products, still, as an option you may want to try our Discontinued Products Community to get recommendations from fellow community members:

https://community.intel.com/t5/tag/Discontinued%20Products/tg-p/tag-id/919?profile.language=en


Or you may also find the Discontinued Products Website helpful to address your request:

https://www.intel.com/content/www/us/en/support/discontinued-products.html


Still, for this scenario, we suggest to get in contact directly with the manufacturer of the laptop, Lenovo, or with the manufacturer of the monitor Dell, to confirm the compatibility of the parts and for further assistance on this matter:

https://www.lenovo.com/us/en/contact/

https://www.dell.com/support/home/en-us


Regards,

Albert R.


Intel Customer Support Technician


MantaOwner
Beginner
192 Views

I got it working, I had to connect another newer computer to Dell monitor to gain access to On Screen Display (which works fully only when there is a digital video signal from a computer, this wasn't mentioned in Dell's manual unfortunately), there I changed a DP standard setting from 1.4 to 1.1a and voila.

 

Tõnu

Alberto_R_Intel
Moderator
180 Views

MantaOwner, Thank you very much for providing that information.


Perfect, excellent, it is great to hear that you got it working after connect another newer computer to the Dell monitor to gain access to On Screen Display and then change a DP standard-setting from 1.4 to 1.1a. Thank you very much also for sharing the solution, we are sure it will be very helpful and useful for all the peers viewing this thread.


Any other inquiries, d not hesitate to contact us again.


Regards,

Albert R.


Intel Customer Support Technician



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