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17047 Discussions

How to enable OpenGL on Photoshop CC???

SIgnj
Beginner
3,897 Views

So, when I want to use 3D in Photoshop CC it says ''Could not complete your request because 3D functionality is currently disable due to OpenGL being disabled.'

System:

Intel Celeron CPU G1610 @ 2.6GHz

 

4.00 GB RAM

 

Intel HD Graphics Family (Memory: 1778 mb)

Please if you want to answer, answer it detailed please.

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6 Replies
SIgnj
Beginner
1,706 Views

Please I really need a help

Amy_C_Intel
Employee
1,706 Views

Hello ZotoroSRB,

In this case the OpenGL is enabled automatically when the Intel® HD Graphics driver is installed in your system. Please make sure that you have the driver install, here you can download according to your system https://downloadcenter.intel.com/product/81505/Intel-HD-Graphics-for-Intel-Celeron-Processors Intel® Download Center.

Regards,

Amy.

.

SIgnj
Beginner
1,706 Views

I tried it, it doesn't work . I uptate my graphic driver but it's still previsious version, I don't know why. It says it is succesfully installed and restart my computer...but it's still that version.

Amy_C_Intel
Employee
1,706 Views

Try with the following link https://downloadcenter.intel.com/product/81501/Intel-HD-Graphics-2500-for-3rd-Generation-Intel-Core-... Intel® Download Center filter it according to your operating system, please make sure that you install the driver manually, here are some helpful links about "How to Manually Install a Driver in Microsoft Windows 7, 8 and 8.1":

 

http://www.intel.com/support/graphics/sb/CS-033915.htm Graphics Drivers — How to Manually Install a Driver in Microsoft Windows 7*

http://www.intel.com/support/graphics/sb/CS-033916.htm Desktop graphics drivers — How to Manually Install a Driver in Microsoft Windows 8* or Windows 8.1*

Regards,

Amy.

SIgnj
Beginner
1,706 Views
Amy_C_Intel
Employee
1,706 Views

It's unfortunate that you still have this issue but at this point since you already tried our drivers with no success I would recommend contacting your computer manufacturer in order to get more support and drivers. Bear in mind that the Open GL feature is enabled once the Intel® HD Graphics driver is installed, there is no button or switch that enables the Open GL feature.

Regards.

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