Graphics
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I am having trouble installing the latest graphics driver

JRoma12
Beginner
455 Views

I have the 7th Gen Core i7-7820HK Processor (Mobile Version)Link: https://www.intel.com/content/www/us/en/products/processors/core/i7-processors/i7-7820hk.html, Acer Predator 17X https://www.acer.com/ac/en/US/content/predator-series/predator17xand have tried installing the graphics driver https://downloadcenter.intel.com/product/97464/Intel-Core-i7-7820HK-Processor-8M-Cache-up-to-3-90-GH...(Both the Windows 10 DCH 26.20.100.6890 and Windows 10 Graphics Driver 15.47 (15.47.02.4815) both saying that i do not meet the requirements the proceed the installation. Is there anyway i could install these driver, if not, it is not a big deal. (Yes i know the pc i have already have, has a descrete gpu, but wanted to test out the integrated graphics

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7 Replies
AlHill
Super User
183 Views

What version of windows 10 are you running? 1903? 1809? 1803? other?

 

With dual graphics, you should use ONLY the intel and nvidia drivers provided by ACER.

 

Doc

 

JRoma12
Beginner
183 Views

Version 1903 and there are no integrated graphics drivers provided by acer for my laptop

AlHill
Super User
183 Views

in your acer link, under "driver", there is your graphics driver:

And, it is from nvidia, not intel.

 

Doc

 

AlHill
Super User
183 Views

Check in the acer bios to see if BOTH integrated and discrete graphics are allowed, and look in the device manager to see if there are two entries.

 

Doc

 

JRoma12
Beginner
183 Views

The BIOS says nothing about dual graphics and there is only one entry under display adapters (The Nvidia Graphics)

AlHill
Super User
183 Views

Then, it looks like you have ONLY the nvidia graphics. To verify, contact acer.

 

Doc

 

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