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rar1
Beginner
631 Views

ArmA 3: DXGI_ERROR_DEVICE_REMOVED.

Видел несколько подобных проблем,но фиксов для себя не нашел. Пробовал и чистую установку и не чистую :). Заметил что в момент ошибки происходит резкий скачок до 100% использования,потом падает на 0%.

Что с этим делать не понимаю. Мучаюсь уже 2 месяца. Все произошло после полной переустановки Windows 10. Помогите 😭

0 Kudos
20 Replies
AlHill
Super User
267 Views

Use only the drivers provided by HP, and contact HP for support.

 

Doc

 

rar1
Beginner
267 Views

Supports only Windows 8.1

n_scott_pearson
Super User Retired Employee
267 Views

In cases where hybrid graphics are used -- that is, the Intel HD Graphics and the (in your case) AMD HD Graphics engines are both utilized -- it is common for modifications to be made to the graphics drivers to support (amongst other things) switching between which engine is active. If this is the case, installing the generic drivers from the Intel or (in this case) AMD sites will break this support and cause no end of problems. If this is the situation - and the vendor does not provide modified versions of the drivers for Windows 10 - you may be stuck between a rock and a hard place. What you need to do is contact HP, your laptop vendor, and ask them if they modified the drivers. If they did -- and they won't provide drivers for Windows 10 -- then you should return to using Windows 8.1 (aside: I have heard that you can sometimes get away with using Windows 8.1 drivers on Windows 10; I am not your source for information regarding how to accomplish this, however). If, on the other hand, they did not modify the drivers, then you can freely download the latest drivers from the Intel and AMD download sites and use them.

 

Hope this explanation helps,

...S

rar1
Beginner
267 Views

What will happen if you install the driver from Windows 8 to Windows 10?

n_scott_pearson
Super User Retired Employee
267 Views

I don't know; I have never tried it. As I said, I am not your source for information regarding how to accomplish this.

...S

rar1
Beginner
267 Views

Drivers from Windows 8 work well on Windows 10. The error disappeared.

n_scott_pearson
Super User Retired Employee
267 Views

Well, that's good to know. At some point, Microsoft​ is going to cut off all drivers that don't meet the DCH model -- which will mean not being able to upgrade to newer versions of Windows 10 -- but at least you are going now.

...S

rar1
Beginner
267 Views

I just noticed that the purity of my Intel video card is 1100 MHz in boost, and on the last driver 1200 MHz. Can I fix this?

n_scott_pearson
Super User Retired Employee
267 Views

Sorry, I have no idea. "purity"?​

rar1
Beginner
267 Views

n_scott_pearson
Super User Retired Employee
267 Views

Ah, you mean (turbo boost) frequency. As far as I know, this is not determined by the driver; it is typically a configuration option in the BIOS. Are you sure you didn't change something else?

...S

rar1
Beginner
267 Views

For sure. I have nothing in the BIOS except the time setting.

n_scott_pearson
Super User Retired Employee
267 Views

In theory, the driver shouldn't be affecting this. Power off and then back on. Immediately after logging into Windows, run the GPU-Z tool again and see if the number is different.

...S

n_scott_pearson
Super User Retired Employee
267 Views

If someone else understands this better, feel free to step in.

...S

AMay01
Beginner
267 Views

I have tried to contact HP but it seems they are taking longer to get back to me.

n_scott_pearson
Super User Retired Employee
267 Views

Yea, their warranties are pitiful and their supports sucks. I won't be purchasing any product from them anytime soon.

...S

David_V_Intel
Employee
267 Views

Hello 3000022107241.5587109842550288E12,

 

Thank you for posting on the Intel ® communities.

 

Were you able to check N.Scott.Pearson's post?

 

Let me know if you need more assistance.

 

 

Regards,

David V

Intel Customer Support Technician

Under Contract to Intel Corporation

David_V_Intel
Employee
267 Views

Hello 3000022107241.5587109842550288E12,

 

Please contact us if you have any additional questions.

 

 

Regards,

David V

 

Intel Customer Support Technician

Under Contract to Intel Corporation

rar1
Beginner
267 Views

Indeed, after the video drivers began to work. But the frequency of the video card has dropped, can I fix it? It can be fixed?

David_V_Intel
Employee
130 Views

Hello 3000022107241.5587109842550288E12,

 

Please contact us if you have any additional questions.

 

 

Regards,

David V

 

Intel Customer Support Technician

Under Contract to Intel Corporation

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