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Beginner
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I am working with Adobe Premiere Pro 2019 and it asks me to instal a more recente version of the driver (100.2686 or above). From the latest versions which one should I instal?

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Super User
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Well, since you are on 1803, you should upgrade to 1903, as 1803 only has a few months of support remaining.

 

Since you posted in the graphics forum, I assume you are having an issue with graphics.

 

After you upgrade to 1903, use the latest graphics driver from Lenovo. If that does not solve your problem, then you "could" try using the latest DCH driver from here:

https://downloadcenter.intel.com/download/28991/Intel-Graphics-Windows-10-DCH-Drivers?v=t

 

However, you should try the latest Lenovo driver for your graphics first.

 

Doc

 

Doc (not an Intel employee or contractor)

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Super User
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What is your processor model number?

What operating system? Windows 10? what version? 1903?

 

Doc

 

Doc (not an Intel employee or contractor)
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Beginner
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LENOVO 80SM

  • System Manufacturer LENOVO
  • System Model 80SM
  • System Type Mobile
  • Motherboard Manufacturer LENOVO
  • Motherboard Product Toronto 5A2
  • BIOS Version 0XCN23WW
  • SMBIOS Version 2.8
  • Secure Boot On

Microsoft Windows 10 Home (64 bits)

  • Version 1803
  • OS Build 10.0.17134
  • Build Branch rs4_release
  • Locale Portuguese (Portugal)
  • Windows Directory C:\Windows
  • System Directory C:\Windows\system32
  • .NET Framework Versions 2.0.50727.4927, 3.0.30729.4926, 3.5.30729.4926, 4.0.0.0, 4.7.03056

Processor

Intel® Core™ i5-6200U CPU @ 2.30GHz

 

  • Manufacturer GenuineIntel
  • Description Intel64 Family 6 Model 78 Stepping 3
  • Architecture x64
  • # of Cores 2
  • # of Threads 4
  • Processor Base Frequency 2300 MHz
  • Current Voltage 8.
  • Level 2 Cache 512 Kb
  • Level 3 Cache 3072 Kb
  • Processor Id 0x406E3
  • Revision 19971

 

I hope this helps. Thank you.

 

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Super User
13 Views

Well, since you are on 1803, you should upgrade to 1903, as 1803 only has a few months of support remaining.

 

Since you posted in the graphics forum, I assume you are having an issue with graphics.

 

After you upgrade to 1903, use the latest graphics driver from Lenovo. If that does not solve your problem, then you "could" try using the latest DCH driver from here:

https://downloadcenter.intel.com/download/28991/Intel-Graphics-Windows-10-DCH-Drivers?v=t

 

However, you should try the latest Lenovo driver for your graphics first.

 

Doc

 

Doc (not an Intel employee or contractor)

View solution in original post

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Beginner
12 Views

Ok, thank you, I'll do that.

Regards

 

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Beginner
12 Views

Hello,

I did what you suggested, installed new windows update, and all new drivers update. It's all done and super. Problem solved! Thank you again for your support.

 

Regards

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Super User
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Glad you have it working.

 

Doc

Doc (not an Intel employee or contractor)
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