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HFeng8
Beginner
3,588 Views

I can't install the Intel DCH windows 10 drivers for the UHD 630 driver on my laptop. The error message I get is "This operating system is not supported", even though I'm running windows 10 build 1803 which is clearly listed as one of the supported OS

 
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6 Replies
RAJU2529
New Contributor III
466 Views

​will you   share  your intel gpu  630  hardware ID  , then I will tell  whether its  supported or not

HFeng8
Beginner
466 Views

The hardware ID is PCI\VEN_8086&DEV_3E9B&SUBSYS_16531458&REV_00

 

RAJU2529
New Contributor III
466 Views

try to type below commands and press enter

sfc /scannow

Dism.exe /online /Cleanup-Image /StartComponentCleanup

Dism.exe /Online /Cleanup-Image /RestoreHealth

 

restart the windows .

Use CCleaner to clean registry files an d junk files

 

try to update latest windows update build no 17134.472 ,

then try to type below commands and press enter

sfc /scannow

Dism.exe /online /Cleanup-Image /StartComponentCleanup

Dism.exe /Online /Cleanup-Image /RestoreHealth

 

restart the windows .

 

your hardware device ID is fully supported , i checked in the driver file

 

Now download the latest DCH_WHQL driver 25.20.100.6471 and install with admin rights

https://downloadmirror.intel.com/28435/a08/dch_win64_25.20.100.6471.exe

 

or this driver 25.20.100.6444

https://downloadmirror.intel.com/28148/a08/dch_win64_25.20.100.6444.exe

 

once completed installation , restart the windows

 

 

 

HFeng8
Beginner
466 Views

I've tried the above and got the error again:

 

" The driver being installed is not validated for this computer. Please obtain the appropriate driver from the computer manufacturer"

MJ287
Beginner
466 Views

I have the same problem, what if I can't update to the build. Will it still work.

MMohs3
Beginner
466 Views

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