Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
20836 Discussions

I can't update my driver

richard27
Beginner
1,142 Views

I'm trying to update my graphics driver since my current one is from 2016, but when I tried to install the newest one it says "No driver was found that can be installed on the current device. Installer exit code: 8." Is there a fix for this?

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9 Replies
AlHill
Super User
1,134 Views

So the Intel support engineers can have more information about your system, Please download and run the Intel System Support Utility (https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- ) for Windows. Select all data categories and then have it generate a report. Next, have the tool Save the report to a text file (don't try to use the Submit capability; it doesn't work). Finally, using the Drag and drop here or browse files to attach dialog below the edit box for the body of your response post, upload and attach this file to the response post.

Doc (not an Intel employee or contractor)
[Intel, like it or not, NUCs did exist]

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richard27
Beginner
1,077 Views
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richard27
Beginner
1,089 Views

Added system information

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n_scott_pearson
Super User
1,073 Views

The final release of a graphics driver that still supported your processor can be downloaded from here: https://www.intel.com/content/www/us/en/download/18606/intel-graphics-driver-for-windows-15-33.html.

Now, this package may simply install or it may require a clean install (i.e. with internet access disabled, uninstall existing driver, reboot and then install this driver).

Hope this helps,

...S

 

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richard27
Beginner
1,069 Views

I tried downloading it and this error message popped up, any solution? Thanks!

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AlHill
Super User
1,062 Views

Legacy bios, unsupported processor, windows 10 not supporting your processor....

https://learn.microsoft.com/en-us/windows-hardware/design/minimum/supported/windows-10-21h2-supported-intel-processors

 

The odds are against you.

 

Doc (not an Intel employee or contractor)
[Intel, like it or not, NUCs did exist]

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richard27
Beginner
1,058 Views

It's an evil world we live in

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n_scott_pearson
Super User
1,048 Views
Oh please! Enough of the speculation.
This message is exactly what you will see if you have an older, incompatible driver package installed. The solution is to do a clean install as I said in my previous post. That is, with Internet access disabled, manually uninstall the old driver package, reboot and then install this latest package.
...S
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richard27
Beginner
996 Views

Got it, thank you! Wanted to check what it was before clean installing.

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