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LMcLa1
Beginner
182 Views

I can't update my graphics drivers on my surface pro. Can anyone Help?

I have 10th generation i5 with intel iris plus graphics.

0 Kudos
4 Replies
AlHill
Super User
40 Views

You need to speak with Microsoft, and use their driver package.

 

Doc

Wanner_G_Intel
Moderator
40 Views

Hello LMcLa1,

 

Thank you for submitting your question on this Intel® Community.

 

To better assist you, please provide us with the following information:

 

  • DxDiag* report
  1. Go to Start > Run or Windows Key + R.
  2. On the Run prompt, type "dxdiag" then click OK.
  3. On the DirectX Diagnostic Tool window, click on Save All Information.
  4. Browse to a folder, type in a filename then click Save.

 

  • Are you receiving any error messages?
  • What is the driver version you are trying to install?

 

Wanner G.

Intel Customer Support Technician

Wanner_G_Intel
Moderator
40 Views

Hello LMcLa1,

 

If you need further assistance, please let us know. We will be glad to assist you.

 

Wanner G.

Intel Customer Support Technician

Wanner_G_Intel
Moderator
40 Views

Hello LMcLa1,

 

We have not heard back from you, so we will close this inquiry. If you need further assistance, please post a new question.

 

Wanner G.

Intel Customer Support Technician

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