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I have 10th generation i5 with intel iris plus graphics.
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You need to speak with Microsoft, and use their driver package.
Doc
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Hello LMcLa1,
Thank you for submitting your question on this Intel® Community.
To better assist you, please provide us with the following information:
- DxDiag* report
- Go to Start > Run or Windows Key + R.
- On the Run prompt, type "dxdiag" then click OK.
- On the DirectX Diagnostic Tool window, click on Save All Information.
- Browse to a folder, type in a filename then click Save.
- Are you receiving any error messages?
- What is the driver version you are trying to install?
Wanner G.
Intel Customer Support Technician
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Hello LMcLa1,
If you need further assistance, please let us know. We will be glad to assist you.
Wanner G.
Intel Customer Support Technician
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Hello LMcLa1,
We have not heard back from you, so we will close this inquiry. If you need further assistance, please post a new question.
Wanner G.
Intel Customer Support Technician
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