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I have difficulty using a WFHD monitor.

SUMIKO
Beginner
907 Views

First of all, please understand that I am Korean, so I use a translator

I'm using a wfhd monitor (2560x1080 75hz) and a 5600g+B550M AORUS PRO-P F15d.

When playing FM i see a black screen.
When playing LOL, "Unable to initialize graphics device"(그래픽 장치를 초기화 할 수 없습니다)
keeps floating and you can't play normally.

Repeat the process of changing the resolution to 1920x1080 and then back to 2560x1080 several times, or
After rebooting computer, it will run normally.Can you help me?

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SUMIKO
Beginner
904 Views

OH i use Intel® Arc™ A770 Graphics Family 16gb

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Jean_Intel
Employee
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Hello, @SUMIKO

 

Thank you for posting on the Intel️® communities.  

 

We understand you have opened a web portal support case with us, and we will continue to help you through that channel now. We will therefore close this community case. Please, keep in mind that this thread will no longer be monitored by Intel.  

 

Thanks for your understanding.  

 

Best regards

Jean O.  

Intel Customer Support Technician


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SUMIKO
Beginner
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