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Hello UFaru,
Thank you for posting on the Intel® communities.
Please run the following tool and attach the report generated.
- Intel® System Support Utility (Intel® SSU)
- Intel® SSU Download link
- Open the application and click on "Scan" to see the system and device information. By default, Intel® SSU will take you to the "Summary View".
- Click on the menu where it says "Summary" to change to "Detailed View".
- To save your scan, click on "Next", then "Save".
Best regards,
Adrian M.
Intel Customer Support Technician
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Hello UFaru,
Were you able to check the previous post?
Best regards,
Adrian M.
Intel Customer Support Technician
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Hello UFaru,
We have not heard back from you, so we will close this inquiry. If you need further assistance, please post a new question.
Best regards,
Adrian M.
Intel Customer Support Technician

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