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kcamp11
Beginner
117 Views

my computer is telling me to down load something but when i go instal it says it not meant for this product

please help

0 Kudos
6 Replies
AlHill
Super User
62 Views

Download, run, and ATTACH (using the paperclip under the toolbar) the results of this utility:

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

 

Doc

kcamp11
Beginner
62 Views

then

AlHill
Super User
62 Views

Either provide the file, or provide a whole lot more information. Then....

 

Doc

kcamp11
Beginner
62 Views

how do i do that sorry

AdrianM_Intel
Moderator
62 Views

Hello kcamp11,

 

Do you still need assistance? if so please provide the report requested by Al Hill.

 

You can attach it by using the paper clip on the thread.

 

What is the download that your system is requesting? are you using Intel® Driver & Support Assistant? please share the error.

 

Regards,

 

Adrian M.

A Contingent Worker at Intel

 

AdrianM_Intel
Moderator
62 Views

Hello kcamp11,

 

We have not heard back from you, so we will close this inquiry

 

Regards,

 

Adrian M.

Intel Customer Support Technician

 

 

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