my computer is telling me to down load something but when i go instal it says it not meant for this product

kcamp11 · ‎05-02-2020

please help

AlHill · ‎05-02-2020

Download, run, and ATTACH (using the paperclip under the toolbar) the results of this utility:

Doc

kcamp11 · ‎05-02-2020

then

AlHill · ‎05-02-2020

Either provide the file, or provide a whole lot more information. Then....

Doc

kcamp11 · ‎05-02-2020

how do i do that sorry

AdrianM_Intel · ‎05-07-2020

Hello kcamp11,

Do you still need assistance? if so please provide the report requested by Al Hill.

You can attach it by using the paper clip on the thread.

What is the download that your system is requesting? are you using Intel® Driver & Support Assistant? please share the error.

Regards,

Adrian M.

A Contingent Worker at Intel

AdrianM_Intel · ‎05-12-2020

Hello kcamp11,

We have not heard back from you, so we will close this inquiry

Regards,

Adrian M.

Intel Customer Support Technician