my computer is telling me to down load something but when i go instal it says it not meant for this product

[kcamp11]

please help

[AlHill]

Download, run, and ATTACH (using the paperclip under the toolbar) the results of this utility:

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

Doc

[kcamp11]

then

[AlHill]

Either provide the file, or provide a whole lot more information. Then....

Doc

[kcamp11]

how do i do that sorry

[AdrianM_Intel]

Hello kcamp11,

Do you still need assistance? if so please provide the report requested by Al Hill.

You can attach it by using the paper clip on the thread.

What is the download that your system is requesting? are you using Intel® Driver & Support Assistant? please share the error.

Regards,

Adrian M.

A Contingent Worker at Intel

[AdrianM_Intel]

Hello kcamp11,

We have not heard back from you, so we will close this inquiry

Regards,

Adrian M.

Intel Customer Support Technician