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I have the same problem stated in this link , my system is an hp pavillion 15.. what made the problem even more heartbreaking is that Hp website is unable to detect the laptop

DModu
Beginner
‎09-12-2019 03:12 PM
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AlHill
Super User
‎09-12-2019 07:13 PM
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Contact HP for support. They are responsible for your support and warranty.

 

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