I7-2600K Intel HD Graphics (igdkmd64) Crash Win 7 x64 when using HDMI

[idata]

Hi,

Getting frustrated - help please. Every time I try to use an LCD TV (using mobo HDMI-out to TV HDMI-in) it results in a BSOD with STOP 0x16—telling me that the igdkmd64 did not recover. Usually before the BSOD I get something like "Display driver igdkmd64.sys stopped responding and has recovered" several times, and them–KABOOM.

The system works fine with a VGA monitor without the HDMI attached.

This is a clean Win 7x64 (Home Premium) install on a minimal system:

ASUS P8H67 B3 (Realtec HD Audio, and Realtec Gbit Network);

i7 2600K with Intel HD3000 on processor graphics

4 Gb RAM (2x 2Gb) DDR3 1333

HD - Crucial C300 128Gb SSD AHCPI.

Supposedly (?) I have the newest HW drivers

The culprit TV's are an older Olevia 42"-1080i, and a newer 26" VIZIO 1080p. Both are HDCP compliant, and both work fine with HDMI from a DVD, A/V Receiver or cable box.

So far I have tried swapping HDMI cables, tried using a DVI-out to HDMI adapter (TVs don't have DVI ports) – same result. Tried removing one memory stick (leaving only 2Gb on a single slot) same problem. Also tried with various BIOS settings -- no help. The same things happens if I booth in Safe Mode with networking, but not in Safe Mode. So, I disabled the network drivers and devices, and rebooted normally --but didn't help, same BSOD.

Have been searching the web and forums, but nothing seems to be helping.

Any suggestions are much appreciated!

[idata]

Kubiak:

thanks for response and especially for the link now i will take by assault Intel support

I understand that grafic card can run perfectly on a different OS like Ubuntu but I'm working on Windows 7 Ultimate x64 SP1 and I want the Grafic Card work perfectly in it. and I PAID my money to get working product, not the half one

I know exactly what kind problem I have it's DRIVER 100%.

and I don't know about you, but I do not like this attitude to customers.

I may be little bit aggressive but c'mon guys I f*cked to change the motherboard from B2 to B3 and now this! I think every one of you have same problems

And if I want to have a problem, I will go into Romanian disco in Greece, but I will not go to buy the latest intel processor

[idata]

I apologize for my English, but I'm despaired

[idata]

Alex:

I'm also angry and I'm planning to announce at some web forums and shops that these products have significant faults. I don't have time to fight Intel or maybe Asus or give back my hardware and wait for a month or so for warranty opinion. Mentioned Ubuntu just in case of any doubts.

[idata]

Alex:

There's a live chat support available at the bottom of this page:

http://www.intel.com/support/feedback.htm?group=graphics http://www.intel.com/support/feedback.htm?group=graphics

[idata]

I wonder what version of video bios the latest for day is it 2104?

[idata]

Before you buy GPU, you may try:

1.Disable Turbo Boost Technology,

2.Disable CPU power management features in Bios, and

3. Use old driver as suggested by everyone.

My system constantly crashed due to HD driver, Turbo Boost Technology, and poor CPU power management feature in Bios.

My system did not work with old HD driver, so I bought new GPU, which made the situation better but still unstable. After that, I realized that my system constantly crashed when the load to CPU moved high to low (such as when I turned off the load test software.).

So, I turned off turbo boost and other CPU power management features in Bios and finally the OS did not crash for while.

This may not help you, but I hope this will improve your situation.

[idata]

Does it look familiar to you?

/thread/11878?start=75&tstart=0 http://communities.intel.com/thread/11878?start=75&tstart=0

Check the dates and for instance post 79.

Pablo

[idata]

So this has actually been going on for over a year now?

This is such a ******* outrage!!!

Bunch of bloody amateurs at Intel.

I'm amazed this hasn't gotten more coverage in the press.

[idata]

It's been a while since an Intel member has responded to any posts on how research and investigations are, or generally just some update for customers rather than the silence...

[idata]

We've been experiencing the same problem, using H67 Gigabyte motherboard. Without Intel Graphics Card, video runs ate most 1280x1024 resolution. Just after installing Intel Driver, the screen keeps changing the color several times and reboot. Exactly the same problem as I saw an You Tube Video some posts ago.

But we are using Win 7 32 bits, not 64 Bits.

[idata]

See my previous message

[MSchm21]

Anyone who tried driver 8.15.10.2461 already?

http://downloadcenter.intel.com/Detail_Desc.aspx?lang=deu&changeLang=true&DwnldID=20282 http://downloadcenter.intel.com/Detail_Desc.aspx?lang=deu&changeLang=true&DwnldID=20282

[idata]

Nope! Not on Intel's USA site for Win 7 64b OS's---Yet - (2461 for 32bit & 2462 for 64 bit)

[MSchm21]

It doesn't matter. The hosting location does not change the driver. And btw you are wrong, It's hosted on downloadcenter.intel.com which is US located I reckon.

http://downloadcenter.intel.com/Detail_Desc.aspx?lang=eng&changeLang=true&DwnldID=20282 http://downloadcenter.intel.com/Detail_Desc.aspx?lang=eng&changeLang=true&DwnldID=20282

[idata]

Yups, Your right on. I looked at the german site which was listed on your prior reply. Thanks

[idata]

Yups, WHooops! I almost downloaded that formy Gigabyte board!

[ROBERT_U_Intel]

Hi All

Just want to let you know we are working to resolve this issue. Do to NDA I cannot share any details on our investigation. Please understand this is a very complicated issue that we are committed to resolve.

[CHick]

I had the same BSOD when installing a Kensington USB video adapter product # K33928 on a W7Pro64 machine with a I7-2600K processor. I got it working by installing DisplayLink Core Software ver 5.6.31854.0 with Display Link Graphics ver 5.6.31870.0 plus Kensington Display Driver ver 5.2.23316.0. The error disappeared when I installed the DisplayLink Core Software.

http://www.displaylink.com/support/downloads.php http://www.displaylink.com/support/downloads.php

http://us.kensington.com/html/12118.html http://us.kensington.com/html/12118.html

Hope this helps someone with the same igdkmd64 BSOD I had.

[MSchm21]

And what with the 24p Bug?

[ROBERT_U_Intel]

That's # 1 on the list.

[MSchm21]

If your list look like this I agree with you:

1) 24p Bug

2) HDMI/DVI Bluescreen/Combability

3) AF Control Panel Forcing in Both OpenGL and Direct3d applications

4) Working Vsync On/off Button in Control Panel (actually it's just an On Button and not working at all)

added DVI to wish list