Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
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INTEL HD GRAPHICS

AKris13
Beginner
2,284 Views

when i try to update my intel hd graphics driver it says setup failed to install one or more device drivers

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AlHill
Super User
1,175 Views

Provide your processor model number and the operating system you are using.

Doc

AKris13
Beginner
1,175 Views

i am using win8.1 64-bit

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AlHill
Super User
1,175 Views

You can find the latest graphics driver here:

https://downloadcenter.intel.com/download/27417/?product=74749 Download Intel® Graphics Driver for Windows* [15.33]

Doc

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AKris13
Beginner
1,175 Views

already done that many times every time it shows like this

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AlHill
Super User
1,175 Views

Ok, one of the Intel support staff will be able to help you.

Doc

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idata
Employee
1,175 Views

Hello anoopkrishnan,

 

 

Thank you for joining the Intel Community Support.

 

 

Please try uninstalling the current Intel® Graphics Driver, reboot your computer and attempt to install it one more time.

 

 

You can find the link below:

 

https://downloadcenter.intel.com/download/27417/Intel-Graphics-Driver-for-Windows-15-33-?product=74749

 

 

Also, to gather basic system information, please scan your computer using the DxDiag tool. Follow the steps below:

 

 

1. In the keyboard, press WinLogo key + R.

 

2. In the Run box please type dxdiag and hit Enter.

 

3. Click on Save All Information (save it in your desktop).

 

4. Attach the report to this thread.

 

 

Wanner G.
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AKris13
Beginner
1,175 Views

tried that didn,t worked

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idata
Employee
1,175 Views

Hello anoopkrishnan,

 

 

Thank you for your response.

 

 

How did you install the Intel® Graphics Driver? Please try installing it manually. Follow these steps:

 

 

1 - Unzip the file to a designated location or folder.

 

https://downloadcenter.intel.com/download/27417/Intel-Graphics-Driver-for-Windows-15-33-?product=74749

 

2 - Right-click Windows Start icon and open Device Manager.

 

3 - Click Yes when prompted for permission from User Account Control.

 

4 - Expand the Display adapters section.

 

5 - Right-click the Intel® graphics entry and select Update Driver Software.

 

6 - Click "Browse my computer for driver software".

 

7 - Click "Let me pick from a list of device drivers on my computer".

 

8 - Click "Have Disk".

 

9 - Click "Browse".

 

10 - Access the designated location or folder, and access a folder called "Graphics".

 

11 - Select the file called "igdlh64" or "igdlh".

 

12 - Click Open, then click OK, and finally click Next. Drivers are now being installed.

 

13 - Reboot your computer

 

 

It these steps do not work, please provide your computer model, too.

 

 

Wanner G.
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AKris13
Beginner
1,175 Views

i also tried installing it manually didn,t work also my pc is an assembled pc so i think it does not computer model information i am looking forward to buy a new since this is an old one thanks for your help

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