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AKris13
Beginner
1,214 Views

INTEL HD GRAPHICS

when i try to update my intel hd graphics driver it says setup failed to install one or more device drivers

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9 Replies
AlHill
Super User
105 Views

Provide your processor model number and the operating system you are using.

Doc

AKris13
Beginner
105 Views

i am using win8.1 64-bit

AlHill
Super User
105 Views

You can find the latest graphics driver here:

https://downloadcenter.intel.com/download/27417/?product=74749 Download Intel® Graphics Driver for Windows* [15.33]

Doc

AKris13
Beginner
105 Views

already done that many times every time it shows like this

AlHill
Super User
105 Views

Ok, one of the Intel support staff will be able to help you.

Doc

idata
Community Manager
105 Views

Hello anoopkrishnan,

 

 

Thank you for joining the Intel Community Support.

 

 

Please try uninstalling the current Intel® Graphics Driver, reboot your computer and attempt to install it one more time.

 

 

You can find the link below:

 

https://downloadcenter.intel.com/download/27417/Intel-Graphics-Driver-for-Windows-15-33-?product=747...

 

 

Also, to gather basic system information, please scan your computer using the DxDiag tool. Follow the steps below:

 

 

1. In the keyboard, press WinLogo key + R.

 

2. In the Run box please type dxdiag and hit Enter.

 

3. Click on Save All Information (save it in your desktop).

 

4. Attach the report to this thread.

 

 

Wanner G.
AKris13
Beginner
105 Views

tried that didn,t worked

idata
Community Manager
105 Views

Hello anoopkrishnan,

 

 

Thank you for your response.

 

 

How did you install the Intel® Graphics Driver? Please try installing it manually. Follow these steps:

 

 

1 - Unzip the file to a designated location or folder.

 

https://downloadcenter.intel.com/download/27417/Intel-Graphics-Driver-for-Windows-15-33-?product=747...

 

2 - Right-click Windows Start icon and open Device Manager.

 

3 - Click Yes when prompted for permission from User Account Control.

 

4 - Expand the Display adapters section.

 

5 - Right-click the Intel® graphics entry and select Update Driver Software.

 

6 - Click "Browse my computer for driver software".

 

7 - Click "Let me pick from a list of device drivers on my computer".

 

8 - Click "Have Disk".

 

9 - Click "Browse".

 

10 - Access the designated location or folder, and access a folder called "Graphics".

 

11 - Select the file called "igdlh64" or "igdlh".

 

12 - Click Open, then click OK, and finally click Next. Drivers are now being installed.

 

13 - Reboot your computer

 

 

It these steps do not work, please provide your computer model, too.

 

 

Wanner G.
AKris13
Beginner
105 Views

i also tried installing it manually didn,t work also my pc is an assembled pc so i think it does not computer model information i am looking forward to buy a new since this is an old one thanks for your help

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