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IRQL_NOT_LESS_OR_EQUAL

dendi
Beginner
236 Views

hi can you help me? lately I've been getting blue screen errors the error is IRQL_NOT_LESS_OR_EQUAL I've updated windows to the latest 21h2, but the blue screen likes to appear when running the app which is a bit heavy but before it was fine,I know I should have asked the Microsoft forums, but when I saw the Intel(R) SUR QC Software I think I should ask here tooI attached the text from the event viewer, thank you

 

 

 

 

Log Name: System Source: Service Control Manager Date: 09/01/2022 16:35:40 Event ID: 7009 Task Category: None Level: Error Keywords: Classic User: N/A Computer: DESKTOP-K8KN50A Description: A timeout was reached (30000 milliseconds) while waiting for the Intel(R) SUR QC Software Asset Manager service to connect. Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" /> <EventID Qualifiers="49152">7009</EventID> <Version>0</Version> <Level>2</Level> <Task>0</Task> <Opcode>0</Opcode> <Keywords>0x8080000000000000</Keywords> <TimeCreated SystemTime="2022-01-09T09:35:40.5344266Z" /> <EventRecordID>1560</EventRecordID> <Correlation /> <Execution ProcessID="796" ThreadID="7920" /> <Channel>System</Channel> <Computer>DESKTOP-K8KN50A</Computer> <Security /> </System> <EventData> <Data Name="param1">30000</Data> <Data Name="param2">Intel(R) SUR QC Software Asset Manager</Data> <Binary>49006E00740065006C0028005200290020005300550052002000510043002000530041004D000000</Binary> </EventData> </Event>

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n_scott_pearson
Super User Retired Employee
211 Views

These software (timeout) warnings have absolutely nothing to do with the driver error that is causing the blue screen. You need to run a tool that will analyze the dump produced and tell us what driver is the culprit.

I found a tutorial here: https://helpdeskgeek.com/windows-10/how-to-analyze-memory-dump-files-dmp-in-windows-10/ that will explain how to run an analysis.

Hope this helps,

...S

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