Igvk64.dl crash in citra and yuzu

[Joanm]

hello emulators crash when i use vulkan at some resolution scale.

Nombre de la aplicación con errores: yuzu.exe, versión: 0.0.0.0, marca de tiempo: 0x65e196ea
Nombre del módulo con errores: igvk64.dll, versión: 31.0.101.2115, marca de tiempo: 0x6375a937
Código de excepción: 0xc0000005
Desplazamiento de errores: 0x000000000056bcba
Identificador del proceso con errores: 0x7f8
Hora de inicio de la aplicación con errores: 0x01dafe7d3249ac34
Ruta de acceso de la aplicación con errores: C:\Users\joans\Downloads\Yuzu Early Access\Yuzu Early Access\yuzu.exe
Ruta de acceso del módulo con errores: C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_b53c057d22ce6f37\igvk64.dll
Identificador del informe: 15fe5518-dbe4-417d-bdae-9eedf686b8de
Nombre completo del paquete con errores:
Identificador de aplicación relativa del paquete con errores:

I already updated drivers cleanly

[RandyT_Intel]

Hello Joanm,

To assist you effectively and resolve your issue, I need some additional information. Kindly provide answers to the following questions: 

• Have you noticed if the crashes occur at specific resolution scales, or does it happen randomly at any scale?
• Are there any other applications or games that experience similar crashes when using Vulkan?

Randy T

Intel Customer Support Technician

[Joanm]

hi, in yuzu when lowering the resolution to less than 1x (720p) and citra in default settings always crash in vulkan API and no in OPENGL😕

- my games never crash in vulkan 

[Brunch17]

Bonjour l'équipe yuzu.
Je rencontre un problème lors du lancement de mes jeux notamment demon slayer et splatoon, lorsque le API est en mode vulkan.

[RandyT_Intel]

Hello Joanm,

Try adjusting the Vulkan settings within the emulator. Lowering the resolution scale might be causing instability. If Vulkan continues to cause issues, consider switching to the OpenGL API within Yuzu. While Vulkan can offer better performance, OpenGL might be more stable for your current setup. Ensure that you are using the latest version of Yuzu. Emulator updates often include bug fixes and performance improvements.

Randy T

Intel Customer Support Technician

[RandyT_Intel · Accepted solution]

Hello Joanm,

I wanted to follow up to see if you had a chance to look over the information I posted. Your feedback at your earliest convenience would be greatly appreciated so we can move forward with resolving this matter. 

Randy T

Intel Customer Support Technician

[RandyT_Intel]

Hello Joanm,

Thank you for the update! I'm glad to hear that the issue has been resolved. I will now proceed to close this thread.

If you need further assistance in the future, please feel free to submit a new question, as this thread will no longer be monitored.

Randy T.

Intel Customer Support Technician