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Intel显卡驱动更新问题

DoubleFly
Beginner
413 Views

win10 Intel(R) Core(TM) i7-10750H RTX2060

在线安装了最新版的Graphics Driver 31.0.101.3413显卡驱动程序后,过一段时间系统自动回滚到旧版本,反复出现多次,求解决

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megan3000
Valued Contributor I
402 Views

Your CPU is a mobile CPU, so I guess you have a laptop, right?
You should install the driver from the laptop's website... it may have customizations specific to your system that are not included in the basic driver from intel website...

The issue is probably windows update rolling back to the customized driver they have from your laptop manufacturer...

DoubleFly
Beginner
377 Views

是的,那么笔记本电脑应该怎么稳定更新驱动?因为旧驱动经常使资源管理器占用很大和一些问题

Steven_Intel
Moderator
359 Views

Hello DoubleFly,


Thank you for posting on the Intel® communities.


We highly recommend always using the driver provided by the device manufacturer (OEM) since they are handpicked and include customized features and solutions to platform-specific issues. If you still want to use the DCH driver, please try a clean installation of it:


Clean installation instructions: https://www.intel.com/content/www/us/en/support/articles/000057389/graphics.html

Latest DCH driver 31.0.101.3413/31.0.101.2111: https://www.intel.com/content/www/us/en/download/19344/intel-graphics-windows-dch-drivers.html


Let me know of the outcome.


Best regards,


Steven G.

Intel Customer Support Technician.


DoubleFly
Beginner
344 Views

经过查询,我想要更新驱动的原因是https://www.intel.cn/content/www/cn/zh/support/articles/000058381/graphics.html 

在卸载旧版本的27驱动并重启后,笔记本电脑直接变成了最新版的驱动,大概是之前安装的最新版的驱动。

感谢工作人员能回答我的问题,如果有问题我会再和你们联系

Steven_Intel
Moderator
291 Views

Thank you for your response.


We are glad to know you were able to get it to work. Since the thread is now solved, we will proceed to close it. 


If you need any additional information, please submit a new question, as this thread will no longer be monitored.


Best regards,


Steven G.

Intel Customer Support Technician.


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