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22739 Discussions

Intel 630 UHD Multi Monitor settings lost after reboot (Win10)

IForu
Beginner
‎01-20-2018 11:24 AM
2,683 Views

Hi,

I have a problem with Windows 10 and the Intel 630 UHD adapter (ASUS PRIME Z370-P Mainboard).

 

Driver version installed is 23.20.16.4901. Win10 with all the latest updates installed.

2 Monitors are connected to the adapter. One via HDMI and the 2nd via DVI.

The 2nd Monitor (DVI) is not recognised by Windows directly. In order to get it to work I need to launch the Intel Graphics settings -> Displays -> Multi Displays -> Discover. After that the 2nd Monitor is found and all works fine.

Till the next reboot. Upon reboot the 2nd monitor is again not found and I have to repeat the above once again.

Kindly advice how to fix this problem and ensure the 2 monitors are active immediately after reboot.

Thanks !

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IForu
Beginner
‎01-20-2018 12:37 PM
1,358 Views

Driver details attached.

Intel(R) UHD Graphics 630_English.txt.zip
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Stefan3D
Honored Contributor II
‎01-20-2018 12:59 PM
1,358 Views
In response to IForu

Log file reads "Connector Type: HDMI" for both displays

Anyway, in BIOS go to advanced menu/System Agent (SA) Configuration/Graphics Configuration/iGPU Multi-Monitor and check the setting as described at https://www.asus.com/Motherboards/PRIME-Z370-P/HelpDesk_Manual/ https://www.asus.com/Motherboards/PRIME-Z370-P/HelpDesk_Manual/

In response to IForu
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IForu
Beginner
‎01-21-2018 10:04 AM
1,358 Views

Thanks. I managed to get it working today. Replacing the DVI cable solved it. Guess the one I had had issues or was to long. Now both monitors are recognized from boot.

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