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Intel Arc Control is missing while installing Drivers

TareqHossen
Novice
462 Views

Hi there,

I recently installed the Intel Arc A750 GPU on my system and downloaded the necessary drivers (Intel® Arc™ & Iris® Xe Graphics - Windows*) from the official Intel website:
Driver Download Link

However, the Arc Control Panel did not install successfully. I’ve attached a screenshot of the installation process for your reference, as well as my SSU file.

Could you please assist me in resolving this issue? How can I get the Arc Control Panel installed?

Additionally, I would appreciate any tips or recommendations to optimize this GPU for my PC. I primarily use it for productivity tasks, such as working in Adobe Premiere Pro, After Effects, and similar applications.

Thank you so much for your time and support!


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1 Solution
ACarmona_Intel
Moderator
268 Views

Hello TareqHossen,


Thank you for posting in our communities.


The Arc control is no longer supported; we have created a new application, Intel Graphics Software, which will replace both the Arc control and IGCC, which means that the Arc control and IGCC features are all in Intel Graphics Software.


Note: In older graphics cards, IGCC will still be supported.


Once your Intel graphics driver has been updated, the Intel graphics software will be installed automatically as it is bundled with the graphics driver.


For more information, please check out this link: Intel® Graphics Software

 

If you have any questions, please let me know.

 

Best regards,

Carmona A.

Intel Customer Support Technician


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4 Replies
TareqHossen
Novice
381 Views
Could anyone help me out on this please!
0 Kudos
ACarmona_Intel
Moderator
269 Views

Hello TareqHossen,


Thank you for posting in our communities.


The Arc control is no longer supported; we have created a new application, Intel Graphics Software, which will replace both the Arc control and IGCC, which means that the Arc control and IGCC features are all in Intel Graphics Software.


Note: In older graphics cards, IGCC will still be supported.


Once your Intel graphics driver has been updated, the Intel graphics software will be installed automatically as it is bundled with the graphics driver.


For more information, please check out this link: Intel® Graphics Software

 

If you have any questions, please let me know.

 

Best regards,

Carmona A.

Intel Customer Support Technician


TareqHossen
Novice
139 Views

Thank you so much. It solved everything now.

ACarmona_Intel
Moderator
14 Views

Hello TareqHossen,

 

Thank you so much for the update, and you're very much welcome.

 

I am glad to hear that I was able to help you in some way. Since you will no longer need my assistance, I will now be closing our case today.

 

And also, you may receive an invitation to take a survey in a few days. I value your feedback and look forward to hearing about your support experience.

 

Please take the time to complete my survey so I can learn more about you and how I can enhance my shared resources, product development, and customer service.

 

Best regards,

Carmona A.

Intel Customer Support Technician

 

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