Intel Arc on VMware

[RobinsonUK]

Hi,

Its been a while.  I'm back writing some new encoder/decoder impls for Intel inside our software stack.

After reading this support article, my understanding is Intel Arc cards can be passed-through on VMware and QuickSync/OneAPI facilities can thereby be used inside the VM for video encode/decode.  Is that correct?  I have struggled with my NVIDIA impl in this regard.  I don't think consumer card (GeForce) passthrough is fully supported.  At least I keep getting a code 43 from it, so I'm looking for an alternative in consumer card price range to ship with our products.

Thanks.

[Jean_Intel]

Hello RobinsonUK,

Thank you for posting in the Intel Communities. We see that you are looking for information about whether or not the Intel Arc cards can be passed-through on Vmware. However, before we answer your questions, we would like to further look into this matter internally. We will be back with more details as soon as possible.

Best regards,

Jean O.

Intel Customer Support Technician

[RobinsonUK]

Appreciate it.  Thank you Jean.

[Jean_Intel]

Hello RobinsonUK,

Thank you very much for your patience. After a deep look into this, we can confirm that the virtualization of GPU only applies to the FLEX series GPUs and not to Arc GPUs. The Arc GPUs are mentioned because of their AV1 capabilities. As stated in this article, Arc Desktop does not support virtualization.

We comprehend that the wording of this article may not be precise enough and can cause some confusion, so expect an update very soon.

We also recommend you contact VMWare for more details and a complete understanding of this tool.

Best regards,

Jean O.

Intel Customer Support Technician

[RobinsonUK]

Thanks for this very useful info.  You can close this question out now I think.

[Jean_Intel]

Hello RobinsonUK,

We are happy to hear that the information provided has been useful. Hopefully, it will help other community members. Since the information has helped you, and you requested us to close the thread, we will now proceed to do so. If you require additional support, please open a new question, as this thread will no longer be monitored.

Best regards,

Jean O.

Intel Customer Support Technician