Intel DSA Setup

[cristian-s]

I'm trying to update my Intel Driver & Support Assistant but seconds in, it tells me that there is another installation in progress. But there seems to be none occurring, and I can't update it unless this other "installation" is done or gone. Before it didn't show that but instead it would just stay stuck on installing, halfway through.Screenshot (2).png

[n_scott_pearson]

It is possible that Windows Update is installing (or has installed) an update and a reboot is needed before any other installation an complete.

...S

[cristian-s]

I restarted my laptop and opened Intel DSA again. Now it says the installation is in progress, but it has been stuck in the middle for most of the day. 

Screenshot (6).png

[Steven_Intel · Accepted solution]

Hello cristian-s,

Thank you for posting on the Intel® communities.

I am sorry you are having issues with Intel® Driver & Support Assistant. I will be glad to assist you.

Please try uninstalling IDSA using the Intel® Driver & Support Assistant Uninstaller, restart the system and then try re-installing IDSA (https://www.intel.com/content/www/us/en/support/intel-driver-support-assistant.html).

Let me know if the issue persists.

Best regards,

Steven G.

Intel Customer Support Technician.