Intel DSA stopped working

[Habu76]

Hello,

My DSA has stopped working now for the past few weeks.  I repaired then tried to uninstall and reinstall DSA but still, it didn't work.  I tried cutting and pasting the URL to another browser and that didn't work either.

Looking at another trouble ticket I tried to repair Microsoft.NET, Microsoft ASP.NET, and Microsoft Windows Desktop Runtime but that didn't work for me.

I ran SSU64 and have attached the results.  Not sure if that will be helpful.

Thanks in advance

[KennethB_Intel]

Hello Habu76,

Thank you for reaching out to the Intel Community Forum. I understand that Intel Driver & Support Assistant (DSA) has stopped working even after you attempted repair, uninstalled/reinstalled, and tried accessing the URL through another browser. I also see that you repaired Microsoft .NET, ASP.NET, and Windows Desktop Runtime without success.

To assist you further, could you please provide the following details:

• Have you tried clearing your browser cache or using a different browser entirely?
• Have you tried updating your browser?

Please share these details so I can provide more accurate troubleshooting steps. We will wait for your response to continue assisting you.

Best regards,

Kenneth B.

Intel Customer Support Technician

[Habu76]

Hello Kenneth.

I cleared the cache on the browser and went into settings and got the newest updates.  As mentioned in my original post just for grins and giggles I did use a different browser.

Thanks

Bob