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Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
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Intel® Driver & Support Assistant not working

BearUnbearable
Beginner
‎11-08-2021 01:59 PM
1,766 Views

**I have no idea which board this is supposed to be under

Hello, Since I got my computer (2019) I have been using the Intel® Driver & Support Assistant.

 

Then one day I got this error message: "Sorry, something went wrong while trying to scan". Over and over. I have deleted and redownloaded and still having issues. I don't know what else there is to do. 

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UCH
Novice
‎11-08-2021 07:48 PM
1,741 Views

Have the same problem since 2 days. Anyone has a solution?

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n_scott_pearson
Super User
‎11-08-2021 10:22 PM
1,729 Views
Patience. They are working on a hotfix. Supposed to be released later this week.
...S
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UCH
Novice
‎11-09-2021 10:06 AM
1,693 Views
In response to n_scott_pearson

Thank you very much dear Retired superuser employee 😉

I'm patient if I know the facts. But Intel-Support is not at all supporting (see help.PNG on top) - it's just a waste of time !?! ☹️

In response to n_scott_pearson
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Community support is provided Monday to Friday. Other contact methods are available here.

Intel does not verify all solutions, including but not limited to any file transfers that may appear in this community. Accordingly, Intel disclaims all express and implied warranties, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, as well as any warranty arising from course of performance, course of dealing, or usage in trade.

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