Intel Driver & Support Assistant

[Borax]

Ever since Windows changed the Start Menu, the Intel Driver & Support Assistant icon is now generic. I tried installing/uninstalling and tried changing the shortcut icon which works until the next start-up. This is the only program I have an issue with.

[HeroS_Intel]

Hi Borax

Thank you for reaching out to the Intel Community Forum. To assist us in investigating the issue, please provide the following details:

• May I know how did you uninstall and install it?
• Are you experiencing any issues with Intel Driver Support Assistant because of this?

Additionally, to gain a comprehensive understanding of your system, please use the System Support Utility (SSU). This tool will generate a text file compiling all your system information. You can follow the instructions at this link and send the text file here. Help Guide for the Intel® System Support Utility.

If you have any questions, please let us know. Thank you.

Best regards,

Hero Yuki S.

Intel Customer Support Technician

[Borax]

I used the System uninstall. There is no problems with the program. I get regular updates for my graphics driver through the program.

[HeroS_Intel]

Hi Borax

Thank you for your prompt response. I have sent an email regarding your issue to further investigate your concern. Please check your inbox for the detailed information and next steps.

Best regards,

Hero Yuki S.

Intel Customer Support Technician