Graphics
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Intel Graphic Card not showing

DeathFreddy
Beginner
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My laptop has two graphics cards (Nvidia quadro k3000m and intel(R) HD Graphics 4000) as its showing in device manager (picture attached). However, the intel graphics card is not showing in task manager (also picture attached). I have attached pictures of my dedicated graphics card in task manager and dxdiag information of graphics card (both) to help resolve this issue.

Laptop Specs: Dell Precision M6700

Windows 10 Pro

8 gb ram

Nvidia Quadro K3000M

Intel Core i7-3840QM 

256 gb ssd

500 gb hdd

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Jocelyn_Intel
Employee
1,155 Views

Hello, @DeathFreddy  

 

Thank you for posting on the Intel️® communities.  

  

Due to this product being discontinued, Intel Customer Service no longer supports inquiries for it. You may also find the Discontinued Products website useful, helping to address your issue.    

  

You can verify this product's discontinuance status in the following article: Support Options for Discontinued Intel® Graphics Products 

 

Thank you for your understanding. 

  

Best regards, 

Jocelyn M.  

Intel Customer Support Technician. 


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