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Intel® Graphics Command Center (Beta)

Catalin78
Beginner
6,686 Views

I want to download Intel® Graphics Command Center (Beta). Problem: the only place where I can find it on web is Microsoft Store, that is a piece of ...

Microsoft Store is full of bugs and many people complain is not working. Same in my case, I cannot download it from there.

I need a link please for Intel® Graphics Command Center (Beta). Not on Microsoft Store, anywhere else.

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9 Replies
Hugo_Intel
Employee
6,595 Views

Hello Catalin78


Thank you for posting on the Intel Communities. I am sorry to hear that you are facing issues trying to download Intel® Graphics Command Center from the Microsoft Store.


In this case, the only way to download the Intel® Graphics Command Center is from the Microsoft Store, this is to comply with Microsoft's Universal Windows Platform (UWP) requirements. More information is in the following article:

How to Install the Intel® Graphics Command Center From the Microsoft Store


Could you please let us know the type of error that you are experiencing when trying to download it? If possible attach screenshots of the issue.


Best Regards,


Hugo O.

Intel Customer Support Technician.


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Catalin78
Beginner
6,580 Views

There are many posts on web about this problem, like next one. But nothing work for me. It seem that Microsoft Store have this type of bugs for ages, so no hope they will fix it soon.

https://answers.microsoft.com/en-us/windows/forum/all/error-code-0x80073cfe-microsoft-store/b61dce90-e2c9-4255-8911-b251188168d4

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Catalin78
Beginner
6,580 Views

However, I can download Asphalt 9 Legends from Microsoft Store. So bug is only for some programs, like Intel Graphics Command Center.

Best regards,

Catalin

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Hugo_Intel
Employee
6,546 Views

Hello Catalin78


Thank you for providing this information. Before we further look into this, Could you please let us know, in your case if this issue also happens when trying to download other apps besides Intel® Graphics Command Center?


Best regards,


Hugo O.

Intel Customer Support Technician.


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Catalin78
Beginner
6,537 Views

Yes, there are apps that I cannot download and upgrade, apps that I can download and also apps in-between, like Spotify. Spotify was start downloading, but stopped at 7mb, 10mb or more. After many tries and restarts of my laptop, I managed to download Spotify.

I had Intel® Graphics Command Center, but when I tryed to download Intel® Graphics Command Center (Beta), the last one did not download. I tried many things, including uninstall of Intel® Graphics Command Center. Now I cannot install any of them.

Best regards,

Catalin

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DeividA_Intel
Employee
6,486 Views

Hello Catalin78, 



Thanks for the information provided. I will proceed to check the issue internally and post back soon with more details. 



Best regards, 

Deivid A.  

Intel Customer Support Technician 


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DeividA_Intel
Employee
6,470 Views

Hello Catalin78, 



Thanks for your patience. I have tried to download the Intel® Graphics Command Center (Beta) from the Microsoft store and did not have any issues, this issue with the store could be related to the firewall, VPN, anti-virus, or something similar.


For now, the only please to get the Intel® Graphics Command Center (Beta) is from the Microsoft store. If you are having issues with the store I recommend you to check with Microsoft since they are the ones managing the Microsoft store.




Please keep in mind that this thread will no longer be monitored by Intel.  


Regards,  

Deivid A.  

Intel Customer Support Technician  


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Catalin78
Beginner
6,460 Views
Thanks a lot for... nothing! Why do you even waste your time and my time to say nothing, something you know that dont help anyone? Fake tech, fake support.
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Catalin78
Beginner
6,455 Views
In fact me and many other people have this problem. Microsoft Store is malfunction. Stop blaming us for what Microsoft do wrong.

I already said I tried everything that I found on Web, still you come with a copy paste solution.

Is not firewall, I tried to change settings there, reverse them to default. I can install some apps, so firewall and antivirus are ruled out. Beside, I only use Microsoft antivirus, installed by default.

There are apps that was never on my laptop, but I cannot install them. That rule out uninstall problems or registry problems.

I reset Microsoft Store, troubleshoot, repair, wsreset, reinstall it, every step that is on Web. Still don't work for some apps. The fact that I can install other apps make me wonder where the problem could be.
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